Psychology Test #2 Flashcards
Application of psychological principles, theory, and research in work setting
Industrial-Organizational Psychology
Developed Army Alpha and Army Beta for testing soldiers > Stanford-Binet intelligence tests
WW1 Influence on I/O Psychology
Office of Strategic Services
The Army General Classification Test (AGCT)
WW2 Influence on I/O Psychology
Systematically tweak work to maximize efficiency; Using AI assistants to rid of cognitive tasks
Define productivity hacking and use in 2025
How does the environment impact workplace efficiency?
Research Question of Hawthorne Study
Operationalize environment by
changing lighting
Operationalize efficiency by workplace productivity
How Hawthorne Study operationalized variables
Any change in lighting, work hours, or break length increased worker productivity.
Results of Hawthorne Study
Workers improved because they knew they were being observed.
Conclusion of Hawthorne Study
Helps individuals learn more efficiently
Helps handle complexity in jobs
Relationship between cognitive testing and job performance
Covers all types of human interactions, from conflict to cooperation and support.
Social Psychology
The view that our behavior and actions are determined by our immediate environment and surroundings.
Situationism Experiment
the view that our behavior is determined by internal factors (attribute of a person such as personality traits and temperament).
Dispositionism experiment.
The tendency to attribute others’ behavior to personality while underestimating situational influences.
Fundamental Attribution Error
having a randomly assigned quizmaster ask tough questions to a contestant. Despite knowing the roles were random, observers rated the quizmaster as more knowledgeable, ignoring the situational advantage.
How quizmaster study supports fundamental attribution error
our evaluation of a person, an idea, or an object
Attitude
psychological discomfort arising from two or more inconsistent attitudes, behaviors, or cognitions.
Cognitive Dissonance
involves the input of information into the memory system.
Encoding
the retention of the encoded information.
Storage
getting the information out of memory and back into awareness
Retrieval
Briefly stores sights, sounds, and tastes for a few seconds as the first step in processing stimuli. Unimportant information is discarded, while valuable information is transferred to short-term memory.
Sensory Memory
