PST Day 2: NDM and Communication Flashcards
Name the different parts to the NDM?
C: Code of Ethics I: Information and Intelligence A: Assess the threat and risk and develop a working strategy P: Powers and Policy O: Options and Contingencies A: Action R: Review
What are the impact factors for the subject and you?
Age Build Gender Strength Numbers Special Knowledge Drugs / Alcohol Mental Health Skill Level Exhaustion Injury
What are the impact factors for the location?
Environmental Features Crowds / Venues in the immediate vicinity External dangers Vehicles Weapons
How do you assess a subjects profile behaviour?
- Compliant
- Verbal resistance
- Passive resistance
- Active Resistance
- Aggressive resistance
- Serious/ Aggravated Resistance
What are the warning signs you should look for in a suspect?
Breathing rate accelerates Direct prolonged eye contact Facial colour may change (flush) Subject Stands tall Head is back Large movements particularly with the hands Abrupt stop / start behaviour Kicking the ground Screaming / shouting
What are the danger signs you should look for in a suspect?
Fist clenching Changed (drained) facial colour Head drops to protect throat Eyebrows lower to protect eyes Adopting a fighting stance Lowering the body before launching attack Glancing at intended target areas Hands rising above the waist Hands moving to pockets / belt-line
What does LEAPS stand for?
L: Listen E: Empathise A: Ask questions P: Paraphrase S: Summarise
Talk through the 5 step appeal process?
Step 1: Simple Appeal
“Would you please Move?”
Step 2: Reasoned Appeal
“You’re causing an obstruction and I need you to move, please?”
Step 3: Personal Appeal
If you don’t move, I’ll have no choice but to remove you by force. You don’t really want that, do you?”
Step 4: Final Appeal
“Is there anything I can reasonably say or do to make you comply with my lawful request?”
Step 5: Take action
What is Betaris Box?
My Attitude effects My Behaviour that effects Your Attitude that effects Your Behaviour.