PST Day 2: NDM and Communication Flashcards

1
Q

Name the different parts to the NDM?

A
C: Code of Ethics
I: Information and Intelligence 
A: Assess the threat and risk and develop a working strategy
P: Powers and Policy
O: Options and Contingencies 
A: Action 
R: Review
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2
Q

What are the impact factors for the subject and you?

A
Age
Build
Gender
Strength
Numbers
Special Knowledge
Drugs / Alcohol 
Mental Health
Skill Level
Exhaustion
Injury
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3
Q

What are the impact factors for the location?

A
Environmental Features
Crowds / Venues in the immediate vicinity
External dangers
Vehicles
Weapons
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4
Q

How do you assess a subjects profile behaviour?

A
  1. Compliant
  2. Verbal resistance
  3. Passive resistance
  4. Active Resistance
  5. Aggressive resistance
  6. Serious/ Aggravated Resistance
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5
Q

What are the warning signs you should look for in a suspect?

A
Breathing rate accelerates
Direct prolonged eye contact
Facial colour may change (flush)
Subject Stands tall
Head is back
Large movements particularly with the hands
Abrupt stop / start behaviour
Kicking the ground
Screaming / shouting
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6
Q

What are the danger signs you should look for in a suspect?

A
Fist clenching 
Changed (drained) facial colour
Head drops to protect throat
Eyebrows lower to protect eyes
Adopting a fighting stance
Lowering the body before launching attack
Glancing at intended target areas
Hands rising above the waist
Hands moving to pockets / belt-line
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7
Q

What does LEAPS stand for?

A
L: Listen
E: Empathise
A: Ask questions
P: Paraphrase 
S: Summarise
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8
Q

Talk through the 5 step appeal process?

A

Step 1: Simple Appeal
“Would you please Move?”
Step 2: Reasoned Appeal
“You’re causing an obstruction and I need you to move, please?”
Step 3: Personal Appeal
If you don’t move, I’ll have no choice but to remove you by force. You don’t really want that, do you?”
Step 4: Final Appeal
“Is there anything I can reasonably say or do to make you comply with my lawful request?”
Step 5: Take action

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9
Q

What is Betaris Box?

A

My Attitude effects My Behaviour that effects Your Attitude that effects Your Behaviour.

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