Protect Yourself: Be Informed

Question 1

To protect their rights In the marketplace, consumers should:(5)

Answer 1

Be their own advocates
Look out for their interests as consumers with rights
Be aware of the steps to take to resolve problems with products/services
Be aware of organizations that assist consumers in resolving complaints
Know when to seek help

Question 2

What does consuming rationally entail:(3)

Answer 2

Plan purchases (gather info)
Shop with criteria (compare options and offers)
Keep proof of purchase

Question 3

Québec policies:(3)

Answer 3

Price accuracy policy
Refund and exchange(not required by law)
Legal warranty

Question 4

What is a warranty?

Answer 4

Issued by merchants and manufacturers that confirm a good will function properly for a fixed period. If it fails the merchant or manufacturer will repair it or provides refund.

Question 5

What are the 3 types of warranty’s

Answer 5

Legal warranty
Manufacturers warranty
Additional warranty

Question 6

How to protect personal information(3)

Answer 6

Learn to detect phishing scams.(fraud)
Check businesses reliability look for security symbols.
Protect privacy & develop digitally safe habits