Prompt Builder Basics Flashcards

1
Q

What has generative AI simplified in the consumer world?

A

Tasks such as summarizing books, creating digital art, and planning vacations.

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2
Q

What role do prompts play in generative AI?

A

They are the way to communicate with large language models (LLMs).

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3
Q

What is a key factor in designing effective prompts?

A

Specificity to needs, goals, and customers.

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4
Q

What does effective mean in the context of LLMs?

A

Specific to your needs, goals, and customers.

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5
Q

What is the purpose of Prompt Builder?

A

To make effective prompts that safely connect users and their data with LLMs.

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6
Q

What types of solutions can you create with Prompt Builder?

A

Reusable, templated solutions for emails, descriptions, summaries, and more.

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7
Q

How does Prompt Builder access Salesforce data?

A

Via merge fields, Flow, Data Cloud, and Apex.

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8
Q

What are Sales Email prompt templates used for?

A

To draft personalized emails for customers, products, and events based on record data.

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9
Q

What do Field Generation prompt templates do?

A

Bring generative AI-assisted workflows to custom fields within a Salesforce record.

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10
Q

What is the function of Record Summary prompt templates?

A

Creates a rich-text summary for a Salesforce record based on the record’s data.

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11
Q

What flexibility do Flex prompt templates provide?

A

Generate content for business purposes not covered by other prompt template types.

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12
Q

What is the Einstein Trust Layer used for?

A

To build secure, trusted prompts and avoid sending sensitive information to LLMs.

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13
Q

What happens to sensitive data in prompts sent to LLMs?

A

It is masked before sending to the LLM.

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14
Q

What does the zero retention standard ensure?

A

Your data is never stored outside of Salesforce.

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15
Q

True or False: Prompt Builder allows for customization of prompt templates.

A

True.

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16
Q

Fill in the blank: Effective prompts lead to _______.

A

Unlocking the benefits of generative AI that are specific to your needs, goals and customers.

17
Q

What standard ensures that your data is not stored outside of Salesforce.

A

Zero Retention