Prompt Builder 37% Flashcards

1
Q

An AI Specialist at Universal Containers (UC) Is tasked with creating a new custom prompt template to populate a field with generated output.
UC enabled the Einstein
Trust Layer to ensure AI Audit data is captured and monitored for adoption and possible enhancements.

Which prompt template type should the AI Specialist use and which consideration should they review?

A

Field Generation, and that Dynamic Fields is enabled

https://help.salesforce.com/s/articleView?id=sf.prompt_builder_create_field_gen_prompt_template.htm&type=5

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2
Q

A data scientist needs to view and manage models in Einstein Studio. The data scientist also needs to create prompt templates in Prompt Builder.

Which permission sets should an AI Specialist assign to the data scientist?

A. Data Cloud Admin and Prompt Template Manager
B. Prompt Template Manager and Prompt Template User
C. Prompt Template User and Data Cloud Admin

A

A. Data Cloud Admin and Prompt Template Manager

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3
Q

An AI Specialist is considering using a Field Generation prompt template type.

What should the AI Specialist check before creating the Field Generation prompt to ensure it is possible for the field to be enabled for generative AI?

A

C. That the org is set to API version 59 or higher

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4
Q

Universal Containers wants to make a sales proposal and directly use data from multiple unrelated objects (standard and custom) in a prompt template.
What should the AI Specialist recommend?

A. Create a Flex template to add resources with standard and custom objects as inputs.

B. Create a prompt template passing in a special custom object that connects the records temporarily.

C. Create a prompt template-triggered flow to access the data from standard and custom objects.

A

A. Create a Flex template to add resources with standard and custom objects as inputs.

https://help.salesforce.com/s/articleView?id=sf.prompt_builder_create_flex_prompt_template.htm&type=5

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5
Q

Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates.

Which type of flow should UC use?

A. Data Cloud-triggered flow
B. Template-triggered prompt flow
C. Unified-object linking flow

A

B. Template-triggered prompt flow

https://help.salesforce.com/s/articleView?id=sf.prompt_builder_add_flows_with_data_cloud_field_gen.htm&language=en_US&type=5

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6
Q

An AI Specialist wants to ground a new prompt template with the User related list.
What should the AI Specialist consider?

A. The User related list should have View All access.
B. The User related list needs to be included on the record page.
C. The User related list is not supported in prompt templates.

A

C. The User related list is not supported in prompt templates.

https://help.salesforce.com/s/articleView?id=sf.prompt_builder_ground_related_list.htm&type=5

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7
Q

When configuring a prompt template, an AI Specialist previews the results of the prompt template they’ve written. They see two distinct text outputs: Resolution and Response.

Which information does the Resolution text provide?

A.It shows the full text that is sent to the Trust Layer.
B.It shows the response from the LLM based on the sample record.
C.It shows which sensitive data is masked before it is sent to the LLM.

A

B. It shows the response from the LLM based on the sample record.

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8
Q

Universal Containers (UC) recently rolled out Einstein Generative capabilities and has created a custom prompt to summarize case
records. Users have reported that the case summaries generated are not returning the appropriate information.

What is a possible explanation for the poor prompt performance?

A. The data being used for grounding Is incorrect or incomplete.
B. The prompt template version is incompatible with the chosen LLM.
C. The Einstein Trust Layer is incorrectly configured.

A

A. The data being used for grounding Is incorrect or incomplete.

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9
Q

Universal Containers plans to implement prompt templates that utilize the standard foundation models.
What should the AI Specialist consider when building prompt templates in Prompt Builder?

A. Include multiple-choice questions within the prompt to test the LLM’s understanding of the context.
B. Ask it to role-play as a character in the prompt template to provide more context to the LLM.
C. Train LLM with data using different writing styles including word choice, intensifiers, emojis, and punctuation.

A

B. Ask it to role-play as a character in the prompt template to provide more context to the LLM

https://help.salesforce.com/s/articleView?id=sf.prompt_builder_best_practices.htm&type=5

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10
Q

An administrator wants to check the response of the Flex prompt template they’ve built, but the preview button is greyed out.
What is the reason for this?

A. A merge field has not been inserted in the prompt.
B. The records related to the prompt have not been selected.
C. The prompt has not been saved and activated.

A

B. The records related to the prompt have not been selected.

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11
Q

Universal Containers (UC) has implemented Generative AI within Salesforce to enable summarization of a custom object called Guest. Users have reported mismatches in the generated information.
In refining its prompt design strategy, which key practices should UC prioritize?

A. Enable prompt test mode, allocate different prompt variations to a subset of users for evaluation, and standardize the most effective model based on performance feedback.
B. Create concise, clear, and consistent prompt templates with effective grounding, contextual role-playing, clear instructions, and iterative feedback.
C. Submit a prompt review case to Salesforce and conduct thorough testing In the playground to refine outputs until they meet user expectations

A

B. Create concise, clear, and consistent prompt templates with effective grounding, contextual role-playing, clear instructions, and iterative feedback.

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12
Q

What is the correct process to leverage Prompt Builder in a Salesforce org?

A. Enable the target object for generative prompting, develop the prompt within the prompt workspace, select records to fine-tune and ground the response, enable the Trust Layer, and associate the prompt to an action.
B. Select the appropriate prompt template type to use, select one of Salesforce’s standard prompts, determine the object to associate the prompt, select a record to validate against, and associate the prompt to an action.
C. Select the appropriate prompt template type to use, develop the prompt within the prompt workspace, select resources to dynamically insert CRM-derived grounding data, pick the model to use, and test and validate the generated responses.

A

C. Select the appropriate prompt template type to use, develop the prompt within the prompt workspace, select resources to dynamically insert CRM-derived grounding data, pick the model to use, and test and validate the generated responses.

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13
Q

An AI Specialist wants to use the related lists from an account ina custom prompt template.

What should the AI Specialist consider when configuring the prompt template?

A. The text encoding (for example, UTF-8, ASCII) option
B. The maximum number of related list merge fields
C. The choice between XML and JSON rendering formats for the list

A

B. The maximum number of related list merge fields

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14
Q

Universal Containers tests out a new Einstein Generative AI feature for its sales team to create personalized and contextualized emails for its customers. Sometimes, users find that the draft email contains placeholders for attributes that could have been derived from the recipient’s contact record.

What is the most likely explanation for why the draft email shows these placeholders?

A. The user does not have Einstein Sales Emails permission assigned.
B. The maximum number of related list merge fields
C. The user’s locale language is not supported by Prompt Builder.

A

B. The maximum number of related list merge fields

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15
Q

An AI Specialist needs to create a Sales Email with a custom prompt template. They need to ground on the following data.
- Opportunity Products
- Events near the customer
- Tone and voice examples

How should the AI Specialist obtain related items?

A. Call a prompt initiated flow to fetch and ground the required data.
B. Create a flex template that takes the records in question as inputs.
C. Utilize a standard email template and manually insert the required data fields

A

A. Call a prompt initiated flow to fetch and ground the required data.

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16
Q

Universal Containers (UC) wants to create a new Sales Email prompt template in Prompt Builder using the “Save As” function. However, UC notices that the new template produces different results compared to the standard Sales Email prompt due to missing hyperparameters.

What should UC do to ensure the new prompt template produces results comparable to the standard Sales Email prompts?

A. Use Model Playground to create a model configuration with the specified parameters.

B. Manually add the hyperparameters to the new template.

C. Revert to using the standard template without modifications.

A

A. Use Model Playground to create a model configuration with the specified parameters.

https://help.salesforce.com/s/articleView?id=sf.prompt_builder_standard_prompt_templates.htm&type=5

17
Q

Universal Containers (UC) wants to enable its sales team to use Al to suggest recommended products from its catalog.
Which type of prompt template should UC use?

A. Record summary prompt template
B. Email generation prompt template
C. Flex prompt template

A

C. Flex prompt template