promotion of equality, diversity & rights

Question 1

what does non-judgemental mean?

Answer 1

respecting a person’s feelings, experiences and values, even though they may be different from yours

Question 2

what is professional development?

Answer 2

process of improving and increasing the skills and capabilities of staff

Question 3

what does monitoring mean?

Answer 3

• measure and check the progress or quality of something over time
• eg. observations, inspections, analysis or surveys

Question 4

what is performance management?

Answer 4

• ongoing process between a care worker and their supervisor to provide feeback
• eg. meetings and observations

Question 5

what are 5 key aspects of best practice?

Answer 5

• being non-judgemental
• respect views, choices or decisions
• use effective communication
• staff meetings to discuss issues
• value diversity