project stakeholders Flashcards

1
Q

what is a stakeholder

A

a group of people internal or external to a project that might influence or be influenced by the outcome o the project and on whom the project manager depends for the success of the project

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2
Q

what is project stakeholder management process

A

its a process of managing the relationship with stakeholders in a project through management of their expectations and agreed objectives

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3
Q

how is conflict managed

A

distinguish between functional and dysfunctional conflict.
select best way to deal with the type of conflict.

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4
Q

discuss project leadership

A

project leadership is about the ability to influence project stakeholders to work together to achieve certain goals

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5
Q

what is the function and nature of project meetings

A

meetings are used to communicate with project stakeholders.

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6
Q

what is function and nature of project teams

A

a project team is a group of individuals that belong to different group but fulfill a function in a project

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7
Q

what should happen in a meeting

A

the discussion must remain focused.
everyone participation must be encouraged.
ideas should be actionable
time must be managed effectively
the minutes must be written up
the meeting must be reviewed to see what went right and what went wrong.

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8
Q

what communication skills are needed for a project

A

building rapport.
effective listening skills.
the ability to hold people accountable.
the ability to ask the right questions
active listening
non verbal communication
open mindedness
friendly and trustworthy
feedback and collabaration.

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9
Q

types of power

A

legitimate power
reward power
coercive power
connection power
information power
expert power
reference power

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