Project Manager Role Flashcards
active listening
the message receiver restates what has been said to fully understand and confirm the message and it provides and opportunity for the sender to clarify the message if needed
active problem solvin
begins with problem definition. problem definition is the ability to discern between the cause and effect of the problem. Root-cause anaylsis looks beyond the immediate symptoms to the cause of the symptoms- which then affords opportunities for solutions
avoiding power
the project manager refuses to act, get involved or make decisions
charismatic leadership
the leader is motivating, has high -energy and inspires the team through strong convictions about what’s possible and what the team can achieve. positive thinking and a can-do mentality are characteristics of a charismatic leader.
expert power
the project manager has deep skills and experience in a discipline
ingratiating power
the project manager aims to gain favour with the project team and stakeholders through flattery
informational power
the individual has power and control of the data gathering and distribution of information
interactional leadership
the leader is a hybrid of transactional transformational and charismatic leaders. the inter relational leader wants the team to act, is the excited and inspired about the project work, yet still holds the team accountable for their results
guilt-based power
the project manager can make the team and stakeholders feel guilty to gain compliance in the project
leadership
about aligning, motivating, and inspiring the project team members to do the right thing, build trust, thing creatively and to challenge the status quo
laissez-faire leadership
the leader takes a “hands off approach to the project. this means the project team makes decisions, takes initiative in the actions adn creates goals. while this approach can provide autonomy, it can make the leader appear absent when it comes to project decisions.
management
management utilizes positional power to maintain, administrate, control and focus on getting things done without challenging the status quo of the project and organization
media selection
based on the audience and the message being sent, the media should be in the alignment with the message
meeting management
meetings are forms of communication. how the meeting is led, managed and controlled all influence the message being delivered. agendas, minutes and order are mandatory for effective communications within a meeting
personal or charismatic power
the project manager has a warm personality that others like
persentation
in formal presentations, the presenter’s oral and body language, visual aids adn handouts all influence the message being delivered
pressure-based power
the project manager can restrict choices to get the project team to perform and do the project work
PMI talen triangle
defines three areas of PDU’s for PMI certified professionals to maintain their certification. the PMI talent triangle includes technical project management, leadership and strategic business managemnt
positional power.
the project manager’s power is because of the position she has as the project manager. this is also known as formal authoritative and legitimate power.
Professional development units
PDU’S are earned after the PMP to maintain the PMP certification. PMP’s are required to earn 60 PDU’s / 3 year certification cycle. of the 60 PDU’s a min of 35 hrs must come from educational opportunities
project manager
the role of leading the project team and managing the project resources to effectively achieve the objectives of the project
punitive or coercive power
the project manager can punish the project team
referent power
the project manager is respected or admired because of the team’s past experiences with the project manager. this is about the project manager’s credibility in the organization.
reward power
the project manager can reward the project team.
sender-receiver models
communication requires a sender and a receiver. within this model may be multiple avenues to complete the flow of communication, but barriers to effective communication may be present as well.
Servant leadership
the leader puts others first and focuses on the needs of the people he serves. servant leaders provide opportunity for growth, education, autonomy within the project, and the well-being of the others. the primary focus of servant leadership is service to others
situational power
the project manager has power because of certain situations in the organization
style
the tone, structure and formally of the message being sent should be in alignment with the audience and the content of the message
transactional leadership
the leader emphasizes the goals of the project and rewards and disincentives for the project team. this is sometimes called management by exception as its the exception that is rewarded or punished
transformational leadership
the leader inspires and motivates the project tema to achieve the project goals. transformational leaders aim to empower the project team to act, be innovative in the project work and accomplish through ambition.
