Professionalism and Ethics Flashcards
Name the responsibility that comes with each of the following constitutional rights:
A. The right to just administrative action
which challenges unfair treatment
B. Children have special rights
C. Political Rights mean that anyone can
form a political party and you get to vote
for the party of your choice in the
elections
D. People have the right to food, water
and healthcare
E. People have the right to basic education
A. To act in a manner that shows respect
for other people’s rights
B. Children have the responsibility not to
abuse and exploit others
C. Every citizen has the responsibility to
vote for the political party that has the
best interests of the nation at heart
D. The country’s natural resources have to
be protected
E. The responsibility to learn and go to
school
Define organisational culture.
the common perception amongst employees of a business regarding what is right vs wrong and acceptable vs unacceptable behaviour
Give 6 examples of unethical behaviour (or more, if desired. There’s a total of 11.)
-Taking or offering bribes
-Inappropriate gifts
-Unauthorised use of business funds
-Sexual harassment
-Employees making confidential information about the business available to people with no right to know the information
- Insider trading
- Employees abusing computers
- Conflict of interest
- Employers that abuse or exploit workers
- Tax evasion
- Piracy
How does one establish a culture of ethical behaviour in a business?
- Recruit and select people who will act in an
ethical manner - Management should lead by example – in an
ethical manner
-Value based leadership
- Formal policies and ethical codes developed in
the business - Employees should be constantly reminded of
them in formal training sessions and informal conversations
Whats the difference between legal and ethical?
Legal standards are based on written law, while ethical standards are based on human rights and wrongs. Something can be legal but not ethical.
Define a contract.
A written document or a verbal agreement that is legally binding between two or more parties.
2 parties in a contract:
Person making an offer
Person accepting the contract
What are the requirements of each party when a contract is created?
They must be:
Of sound mind (no mental illnesses that could cloud one’s judgement etc)
Of legal age, or ‘contractual capacity.’ (18)
Legal activities that are being carried out.
The conditions of the contract must be reasonable.
The activities or duties involved in the contract must be physically possible.
What four things provoke a ‘breach in contract?’
- The requirements for each party are not met.
- Parties fail to fulfil requirements laid out in
the contract - False or misleading information in the
contract - Requirements are unclear to one of the
parties
Name the six kinds of contracts. (FRIILE)
Employment
Insurance
Lease
Instalment sale / Hire purchase
Rental
Franchise
An ineffective manager leads to…
- poor performance
- demotivated workers
- lack of teamwork
- unhappy customers
What are the elements of self-management?
Personal development
Skills development
A balanced work life
Ethics
Professional image
Personal goals
Self knowledge, self confidence and
adaptability
What are 6 management and life skills?
Time management
Delegation
Workload and stress
Communication
Assertiveness
Technological skills
What are the principles of delegation?
Know your own abilities
Understand the abilities of others
Understand different job roles
Trust your employees
Communicate effectively
Empower your employees
Feedback and control
What are the principles to keep in mind when making business decisions?
Be guided by pre-existing rules
Develop a sense of justice and fairness
Allow for input from others
Choose the way which is most beneficial to the
needs of most employees
Follow your gut
Develop an understanding of the values and core
identity of the business
Ensure that you do not act out of self interest
