Professionalism Flashcards
What is Beneficence?
Doing good
What is nonmaleficence?
Avoiding harm
What is veracity?
Telling the truth
What is fidelity?
Remaining faithful to one’s commitment
What are some professional behaviors?
- Adhering to dress codes
- Maintaining a calm demeanor
- Refraining from inappropriate electronic media use
- Demonstrating a strong work ethic
What are some guidelines for professional dressing?
- No excessive jewelry, long fingernails or artificial nails, or chewing gum
- Hair secured away from contact with the individual receiving care
- Personal cleanliness, avoiding strong odors and perfumes
- Clean uniform or clothing
- No visible body modifications or unusual ear piercings
- No tattoos visible on parts of the body not covered by scrubs
What are some guidelines for having a calm professional demeanor?
- Avoid loud talking
- Maintain a positive attitude and instill hope
- Maintain a clean, uncluttered workstation
- Avoid taking personal calls at work
- Do not discuss personal problems with patients
- Never breach patient confidentiality
- Avoid gossiping with and bullying coworkers
- Do not complain to patients or family members
- Do not use illegal substances
What three organizations define standards of care against which nurses’ performances are measured?
- Joint Commission
- ANA
- National League for Nursing
What is advocacy?
The practice of expressing and defending patients’ needs
Give some examples of unprofessional behaviors
- Belittling someone’s opinion or using patronizing language
- Delivering negative or disparaging nonverbal messages
- Engaging in constant criticism, scapegoating, and fault-finding
- Engaging in elitism about experience, education, or practice area
- Undermining someone’s activities or causing unnecessary disruptions
- Having emotional outbursts
- Being reluctant to answer questions
- Pitting staff members against one another and propagating rumors
What is an abuse of power?
Any attempt to use one’s position or authority to shame, control, demean, humiliate, or denigrate another individual in order to gain an emotional, psychologic, or physical advantage over that individual