Professional Counselling Flashcards
What are 3 professional micro skills in counselling and why use them?
Summarising Reflecting Paraphrasing
Give an example of how 3 micro skills can be done well and badly
Summarising - : Good; Said at a good time; Reflects both affect components, events and what appears to be important to the client. Bad: interrupting client; way off topic; talking over client;own agenda Reflecting; Good: Gentle reflection of feeling on topic; Bad: interrupting; totally off topic; telling them what you think Paraphrasing - Good; indicate you are following; indicate keep going; timing Bad: Interrupting; talking over clients; off topic
What is summarizing?
Summarising - at certain points in the session use summarising as a way of checking with the client you have understood what they are saying both the facts and the affective components and ready to move to the next step
What is reflecting?
Reflecting - Repeating back with a level of further understanding bringing together feelings and cognition’s to help the client go deeper into the problem & form links
What is paraphrasing?
Paraphrasing - Shorter repeating what they have said in a nutshell - only a few words
Describe Six Ways of Building Rapport
- Warm greeting- helps client feel welcomed 2. Use clients name 3. Proximity seating 45 degree angle 4. Showing Empathy 5. Open relaxed body language 6. Appropriate eye contact
Why does a CBT Session require structure?
Session structure is important because it helps to; - Helps to get through material with have limited time - Helps keep client on track - Helps stay focused on what needs to be covered
Give 2 examples of session structure that are important
Informed Consent Taking history Set the agenda with client (no surprises) Review the homework A Specific technique (have time for it) Discuss homework and next week
What is the difference between Mood and; Affect
Mood is self reported by the client (overall feeling) Affect is observed - Affect can be changing
Non verbal cues in client;
Body position Eyes Body Movement Body Posture Mouth Facial Expression Skin Voice General Appearance
Helpful NON Verbal Skills (Attending Behavior)
Visuals Vocal Verbal Tracking - stay with theme Body Language - proximity, relaxed open, head nodding Respect Cultural differences Confidence Adaptive
What are the three goals of verbal responding? What do you need to communicate?
- You have heard and understood their perspective/feelings 2. Your empathy, acceptance, respect and caring for them as a client 3. Increase the client’s self understanding by; - focusing on major themes - clarifying inconsistencies - reflecting underlying feelings - summarising major affective and cognitive concerns
What are the elements necessary on the informed consent form?
Informed Consent Confidentiality and Privacy Obtaining/Releasing information Storing Information Disposal of information Treatment Research Supervision
What would you put on the Information form
Information Form Satisfaction with Service Complaints Payment Cancellations Late arrival
Describe three of the techniques you would use to build Empathy with a client
Empathy is show through Communication: the capacity to listen, pay attention, perceive and respond in a way that the fore-mentioned are obvious i.e., you have paid attention, perceived and responded appropriately, verbally and non-verbally 1 Summarizing 2.Paraphrasing 3. Reflecting
