Products Flashcards

1
Q

A & S

A

Apps and Services.

With Cost Transparency, Apptio allows customers to manage build, buy, and run costs of applications and services.

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2
Q

AHQ

A

Ad-Hoc Query.
In previous releases, Apptio provided mostly auto-generated object reports based on the data being modelled. In later releases, the ability to create Ad-Hoc components on reports was added.

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3
Q

AWS

A

Amazon Web Service.
Amazon provides on-demand cloud computing platforms to individuals, companies and governments, on a paid subscription basis.

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4
Q

BU

A

Business Unit.
A logical element or segment of a company (such as accounting, production, marketing) representing a specific business function, and a definite place on the organizational chart, under the domain of a Manager. Also called department, division, or a functional area.

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5
Q

CBM

A

Cloud Business Management.
The Cloud Business Management Application empowers IT leaders to proactively manage and optimize public cloud consumption and make more informed decisions about cloud usage and purchasing with real-time analytics to monitor spending and other associated costs like labor and support. CBM contains two main components: Cloud Cost Transparency and Cloud Cost Optimization (CCO).

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6
Q

CCM

A

Cloud Cost Management.
Cloud Cost Management (CCM) helps to understand, manage, and optimize purchases, and usage of public cloud services. CCM offers new capabilities not previously available in Cost Transparency as well as changes in interactions with public cloud analytics.

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7
Q

CCO

A

Cloud Cost Optimization.

CCO is a component of Cloud Business Management (CBM) that provides insight reporting around cloud costs.

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8
Q

CT

A

Cost Transparency.
The Cost Transparency application transforms general ledger entries into reports that can be used to make better decisions, faster, and with confidence. The reports present information about IT towers, services, and projects that can be used by IT Finance, IT Management, Data Quality Owners, IT Operations, and IT Application and Service Owners.

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9
Q

CTB

A

Change the Business.
One of three categories for analysing IT investments from a portfolio view. CTB encompasses activities to get new customers/more business from existing customers, or technology investments to improve processes. For example, better security, faster processing, new ways to pay, etc.

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10
Q

CTF

A

Cost Transparency Foundation.
Cost Transparency Foundation is the core application in the Apptio Technology Business Management Suite. Using CTF, you can use your general ledger entries to calculate the costs of running IT and the costs of the applications and services you offer to your organization.

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11
Q

DBA

A

Database Administrator.
A role in the organization responsible for maintaining the performance, integrity, and security of a database. Depending on the structure of the organization, the level or responsibility can vary from inputting information to total management of all the data.

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12
Q

DL

A

DataLink.
(in Apptio Context) DataLink is a service for securely and automatically extracting data from customer source systems and uploading it into their Apptio instances. We use DataLink 4 to automate the transfer of data for monthly uploads eliminating the need for manual updates each month.

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13
Q

ETL

A

Extract, Transfer, Load.
A database process used in data warehousing that involves the following: extracting data from outside sources, transforming the data to fit operational needs which can include quality levels, and loading the data into the end target (database, more specifically, operational data store, data mart, or data warehouse).

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14
Q

GTB

A

Grow the Business.
One of three categories for analysing IT investments from a portfolio view. GTB is about increasing revenues and profits from existing customer segments and product offerings. IT enables growth by providing capacity where and when it is needed to meet the company’s growth. It can also increase growth through new revenue streams based on new services and innovation.

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15
Q

I & O

A

Infrastructure and Operations.
A collection of hardware, software, networks, data centers, facilities, and related equipment used to develop, test, operate, monitor, manage, and/or support information technology services. This term can also represent the department that manages this collection.

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16
Q

ITB

A

IT Business.
A dynamic state in which a business organization is able to use information technology (IT) to achieve business objectives, typically improved financial performance.

17
Q

ITBM

A

IT Business Management.
Processes whereby IT measures its performance and alignment with business goals and strategies. Includes functions around finance, supply, demand and governance. A discipline for managing the business of IT through an integrated view of technology cost, performance, supply, and demand.

18
Q

ITFMF

A

IT Financial Management Foundation.
IT Financial Management Foundation (ITFMF) helps IT Finance professionals to align spend with business priorities. ITFMF automates collaborative budgeting, forecasting, and variance analysis. Specifically: Variance analysis - Translate cost into IT-relevant categories, and identify and explain IT spend and labor variance. Budget planning - Consolidate OPEX and CAPEX budgets, improve budget transparency, and increase budget accountability. Forecasting - Automate forecast process, perform what-if analysis, and make decisions with real-time cost trends.

19
Q

ITP

A

IT Planning.

The Apptio IT Planning application, also known as Planning. See Planning.

20
Q

KPI

A

Key Performance Indicator.

A statistic about an important area of the business. Examples: spend per employee, cost year-to-date, labor headcount.

21
Q

MBR

A

Monthly Business Review.
Reviews running on a regular, monthly cadence with participant roles clearly spelled out, indicating that TBM is becoming embedded.

22
Q

OOTB

A

Out of the Box.
Standard reports available to the customer. Could also refer to a Standard OOTB model configuration. Using the standard model objects and recommended allocation strategies with no customization.

23
Q

PFP

A

Project Financial Planning.

Planning the full financial lifecycle of IT projects across investment and operational budgets.

24
Q

RI

A

Reserved Instances.
AWS Reserved Instances (RIs) are pricing mechanisms by which an AWS customer can gain heavily discounted rates on AWS services by committing up front to pay for a set amount of usage.

25
Q

RTB

A

Run the Business.
One of three categories for analysing IT investments from a portfolio view. RTB value is about keeping the lights on and the doors open while containing or even reducing costs. These costs tend to sprawl over time if equipment and software becomes old or out of date, if the company grows, or if we aren’t investing in Transform the Business (TTB) investments intended to help us plan for the future. Many CIOs want to shift the allocation of their IT budget from operational RTB spend to more impactful TTB spend.

26
Q

SDP

A

Service Demand Planning.

Allows you to align IT service budgets to business demand to maximize efficiency and competitiveness.

27
Q

TCO

A

Total Cost of Ownership.
In IT Finance, TCO represents a comprehensive understanding of all of the costs associated with providing specific services to the organization or to customers. Includes the following: hardware, software, labor, facilities, data center, external services, both capital (through depreciation), and operating costs and direct/indirect (shared) costs. Includes other system operations software if the software is part of the base operating requirements since the server will not work without the software.

28
Q

TTB

A

Transform the Business.
One of three categories for analysing IT investments from a portfolio view. TTB value is about strategic business alignment and enabling new business capability.
TTB investments help the business serve new customer segments, offer new products and deliver new services. Many CIOs want to shift the allocation of their IT budget from operational Run the Business (RTB) spend to more impactful TTB spend.

29
Q

UA

A

User Assistance.

In-product assistance.