product strategy Flashcards

1
Q

What is product?

A

Product is the bundle of satisfaction that is offered to customers

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2
Q

What is product strategy?

A

Product strategy is the way a product is developed into making it marketable (appealing and relevant) so customer needs can be satisfied

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3
Q

3 levels of a product

A

core -> actual -> augmented

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4
Q

what is the core level?

A

what needs is the product providing?

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5
Q

what is the actual level?

A

physical offerings (product features and functions) eg. brand name, packaging, physical features

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6
Q

what is augmented level?

A

offer additional services and benefits eg. delivery, warranty, credit, installation

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7
Q

product strategy of a hotel

A

core: accomodation and dining

actual: facilities (gym, swimming pools), food menus, free wifi, room service, towel and TV

augmented: storage space after check out, bus to airport

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