Product Knowledge Flashcards

1
Q

A value of 1 in the cross-sell report means that the customer has completed at least ________________________ with their debit card in the cross-sell period

A

one purchase transaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

True or False: ATM transactions do not count toward cross-sell credit

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

If a new-to-the-bank customer opens a new checking, two savings accounts, and a new money market account, the cross-sell for this customer would be ___________

A

Cross sell of 3
The banker would receive cross-sell credit for the new checking, savings, and money market accounts. Opening multiple of the same product type will not increase cross-sell credit.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

New customers, Mary and her husband James Smith, opened a joint checking account in the branch. James is listed as the primary owner on the account, and Mary is the co-owner. Both James and Mary were enrolled for Digital Banking. However, only Mary has completed her second logon since account opening. This does not meet the requirement for the Banker to earn cross-sell credit for Digital Banking.

A

True
Cross-sell is tracked based on the primary customer. You can find the CIF of the primary customer on the cross-sell report. A value of 1 means the primary customer is eligible for digital banking cross-sell credit, has accepted terms and conditions, and has logged onto digital banking on two or more days during the active cross-sell period.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Cross-sell is tracked based on the________ customer.

A

primary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Promo code 7000 can be used to exclude certain accounts from cross-sell tracking, including Rep Payee, Guardianship, VA Fed Fiduciary, or decedent trust accounts opened after death. What are the requirements for using promo code 7000?

A
  1. Add journal notes
  2. apply during the month of account opening
  3. obtain approval from market manager or district manager
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Promo code 7000 must be applied during the _______ of account opening using a SalesPRO account level service request and using the primary owner’s ______.

A

month; CIF

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Any new product opened in month one, even if it opened prior to the ___________account, will count toward cross-sell results.

A

checking

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

A value of 1 in the cross-sell report means that the customer has established a recurring cumulative direct deposit or snap deposit of at least _______________ into one of their accounts opened during the cross-sell period.

A

$250

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

A value of 1 in the cross-sell report means that the customer has established a recurring cumulative direct deposit or snap deposit of at least _______________ into one of their accounts opened during the cross-sell period.

A

$250

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

A value of 1 means the customer is eligible and has originated at least ______ Zelle transaction during the active cross-sell period.

A

one

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

If a customer opens their new checking in April, the cross-sell period will close at the end of which month?

A

June

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Cross-sell includes the month of account opening plus _________

A

two additional months

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

John Smith came in the branch to open a joint checking account with his daughter Jane, who is 17 years old. Jane is listed on the account as the primary owner and John as the co-owner. Will this account trigger a cross-sell period?

A

No- Jane is under 18 years old

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Cross-sell is tracked for________ customers only. The customer is considered an adult if the customer was 18 at any point in the 1st month of the cross-sell period.

A

adult

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

A customer is eligible for Digital Services cross-sell if the customer wasn’t an active user in the month prior to the beginning of the cross-sell period. Active user is defined as follows: The customer has not logged onto Digital Banking at least____ times in the ________ month(s) prior to the beginning of the cross-sell period.

A

two times in 3 months

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

True or False:
If a customer no longer has an active new checking account opened during the cross-sell period, the customer will be removed from cross-sell tracking. If the customer reopens a checking during the original cross-sell period, the customer will be added back into the cross-sell report

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

True or False:
If a customer opens a new checking account on the 10th of the month, triggering a new cross-sell period, and then opens a new savings account online in month two, the savings account will not count toward banker cross-sell.

A

False
Any additional product opened by the customer, regardless of channel or banker who opened the account, will count toward cross-sell results.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

True or False:
A customer can be in two or more cross-sell periods at the same time if they open more than one checking accounts during that period.

A

False-A customer can only be in one cross-sell period of the same type at a time, but customers can be entered into both types (Consumer and Business) at the same time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

A value of 1 in the cross-sell report means that an eligible customer has logged onto digital banking at least ____________________ during the active cross-sell period.

A

Twice

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

True or False:
Cross-sell is tracked for new-to-the-bank checking customers only.

A

False- cross-sell is tracked for both new and existing customers who open a new eligible checking account

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

A value of 1 in the cross-sell report means that an eligible customer has completed at least ____________________ bill pay transaction during the cross-sell period.

A

one

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

this product can help Save Money by Lowering Payments or Reducing Interest Expense

A

Consumer Loan
A Consumer Loan can help consolidate debits

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

What product can help Save For The Future?
Money Market, Bill Pay, direct deposit, savings account

A

money market and savings account

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

What product can Make Your Banking More Convenient?
Money Market, Bill Pay, direct deposit, savings account

A

Direct Deposit
direct Deposit is a convenient way to make recurring deposits electronically.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

What product can Save Money by Lowering Payments or Reducing Interest Expense?
Bill Pay, Zelle, Mortgage refinance, or savings account?

A

Mortgage Refinance
A mortgage refinance can help your customer save money by lowering their rate or payment.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

What are the features of the Visa College Real Rewards Card?

A

2,500 first use bonus points ($25)
1.5x points on all purchases
0% into APR for the first 6 billing cycles on purchases and balance transfers
No Annual Fee

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

The ______________________ card offers 5% rewards on 2 chosen categories, 2% on 1 chosen category and 1% on all other transactions.

A

Visa Max Cash Preferred Card

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

This card is a good fit for customers who want to maximize their spend rewards by being able to choose the categories that best fit their lifestyle.

A

Visa Max Cash Preferred Card

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

What are the features of the Visa Platinum Card?

A

0% intro APR for the first 15 billing cycles on purchases and balance transfers

No Rewards

No annual fee

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

This card is a good fit for a customer who wants to transfer a balance or make a large purchase with zero APR.

A

Visa Platinum Card

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

With the Max Cash Preferred card, if a customer does not choose any categories, they will earn _____on all eligible net purchases.

A

1%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

What are the features of the Visa Max Cash Preferred Card?

A

Spend $500 in the first 90 days, get $150 cash back
5% cash back on first $2,000 in 2 categories you choose, 2% cash back on 1 everyday category, and 1% cash back on all other purchases

0% intro APR for 12 billing cycles on balance transfers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

What are the features of the Visa Everyday Rewards+ Card?

A

earn 4x points on dining, take out and food delivery
2x points on grocery store, gas stations, and streaming services
1x points on all other purchases

0% intro interest for first 6 months on purchases and balance transfers

spend $500 in first 90 days, get 15000 points ($150 value)

*most popular card

$0 annual fee

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

Visa Secured Cards have credit lines between ____ and ______

A

$300-$5,000

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

True or False: The Visa Secured Card earns rewards

A

False- No Rewards

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

True or False: A customer can transfer a balance from an existing Associated Bank credit card onto a new zero interest Associated Bank credit card if they apply for a new card.

A

false
Customers cannot transfer a balance from an existing Associated Bank credit card to a new Associated Bank credit card.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

Which two consumer credit cards offer points that the customer can use to redeem for merchandise, travel, gift cards, or cash back?

A

Visa Everyday Rewards+ Card
Visa College Rewards Card

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

True or False:
A customer needs to have a higher credit score to be approved for a Visa Max Cash Secured Card than they do for the Visa Secured Card.

A

False

Both secured card products have the same approval guidelines. A customer may choose to get the Visa Max Cash Secured Card if they want to maximize rewards on what they spend, or a customer might choose the simplicity of a non-rewards card.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

True or False:
With the Visa Max Cash Preferred Card, customers need to reselect their accelerated categories every quarter.

A

False
Customers do not need to re-confirm and/or change their selection each quarter. They will continue to earn rewards within their selected categories.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

With the Visa Max Cash Preferred Card, customers can change their categories ______ prior to the start of the upcoming quarter, and up to ____ before the first day of the next quarter.

A

45 days; 5 days

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

The ______________________ card offers 4x points on dining, take-out, food delivery, 2x points on grocery, gas, streaming, and 1x points on all other transactions.

A

Visa Everyday Rewards+ Card

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

This card is a good fit for customers who are looking to earn points on the everyday items that they already have monthly spend towards like food, gas and entertainment.

A

Visa Everyday Rewards+ Card

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

What happens when a 13 month special CD automatically renews?

A

Turns into a 12 month regular

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

Name 2 situations in which funds can be withdrawn without penalty from a fixed CD rate

A
  1. When CD is in grace
  2. Death of the account holder
  3. When funds are moved to AIS
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

What is the minimum opening deposit for a 30 day Mini-jumbo?

A

$40,000

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

What happens when a fixed rate CD matures?

A

It automatically renews and goes into grace for about 10 days

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

Are checks available with an HSA account?

A

No

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

What is the fee for withdrawing funds from an HSA at an out of network ATM?

A

No charge from AB but there may be a surcharge fee from the ATM owner

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

When a customer inquires about a specific product, what needs to be disclosed?

A

PAID
Product Brochure
Account Fee Schedule
Interest Rate Sheet
Deposit Account Agreement Booklet

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

What situations must account disclosures be provided?

A
  1. Opening an account
  2. adding parties to an account
  3. When product information is discussed
  4. Upon request
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

When using Overdraft Protection, what is the fee when funds are transferred to cover a negative balance in a checking account?

A

$0

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

Darcy overdrew her Choice Checking account by $95 and is using a Premier Line of Credit for overdraft protection. How much will advance from her HELOC?

A

$100

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

Bryce overdrew his Balanced checking account by $105 and is using a savings account for overdraft protection. His available savings account balance is $150. How much will advance?

A

$105

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

What is the annual fee to use a Premier Line for overdraft protection?

A

$0

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

Ace has an Associated Balanced Checking account. He overdraws his account several times a quarter, but is paid enough to cover the deficit within a few days. Should he use a Visa credit card or a checking reserve line for his overdraft proection?

A

Checking Reserve Line (Likely lower interest rate)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

What is the bonus Max Cash Preferred Credit Card customers receive after spending $500 in eligible new purchases in the first 90 days of account opening?

A

$150

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

The Visa Everyday Rewards+ credit card customers can earn 4 points on ____, _____, and ______ and 2 points on _____, ____, and _____, along with 1 point on all other eligible purchases

A

dining, take out and food delivery
gas, groceries, and streaming services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

The Max Cash Preferred Credit Card offers customers ___% cash back (for the first $_____ spent)in _____ categories and ____% cashback in one category

A

5% (first $2,000 spent) in two categories
2% in one category

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

What is the standard time frame for the 0% introductory rate on balance transfers or purchases for the Visa Platinum credit card?

A

15 months (or current promo)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

What fee is charged for balance transfers on the Visa Platinum credit card?

A

3%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

What is the name of the credit card disclosure that needs to be printed and reviewed before submitting the application?

A

Terms and Conditions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

List each of the “Five C’s of Credit”

A

Credit
Capacity
Collateral
Capital
Character

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
64
Q

When a customer inquires about a loan, can the banker ask the customer what collateral they intend to use?

A

No

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
65
Q

When a customer inquires about a loan, can the banker ask them about the purpose of the loan?

A

Yes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
66
Q

Horatio has $4,000 in monthly income. His current liabilities are $1,200 a month and he is looking at a $400/month auto loan. What would his debt-to-income ratio be?

A

40%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
67
Q

Damian has a house valued at $250,000 with a $150,000 balance left on the mortgage. He is considering opening a HELOC. What is the maximum line he could open, if his combined loan to value cannot exceed 80%

A

$50,000
80% of $250,000 is $200,000
$200,000-$150,000 balance= $50,000

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
68
Q

True or False: A closed-ended loan has a fixed payment over a fixed amount of time (term).

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
69
Q

What is the minimum lock-in amount on an Equity Express Line?

A

$5,000

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
70
Q

How long is the draw period on an Equity Express Line?

A

10 years

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
71
Q

What are 2 ways that a customer can waive the Equity Express lock fee?

A
  1. Locking a balance at an account opening
  2. When making a new draw of $10,000+
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
72
Q

what is the minimum payment on an Equity Express Line during the draw period?

A

$50 or accrued interest plus any payments from locked-in balances

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
73
Q

What lien position(s) are acceptable on a vehicle secured loan?

A

1st

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
74
Q

What is the minimum loan amount for a cash-secured loan?

A

$1,000

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
75
Q

What is the maximum amount someone with a $50,000 yearly income will quality for a Premier Line of Credit?

A

$10,000
20% of AGI- Annual Adjusted Income

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
76
Q

Liza is a student who wants to start an IRA with money from her paper route and earns $5,500 per year. What is the limit of how much she can contribute to her IRA?

A

$5,500

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
77
Q

At what age can a person begin making withdrawals from an IRA without penalty?

A

59 1/2

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
78
Q

What is the age in which a person is required to start taking distributions form the Traditional IRA?

A

72

79
Q

Are Roth IRA contributions made before or after taxes?

A

after taxes

80
Q

When can a customer with a Roth IRA withdraw their contributions without a tax penalty?

A

Immediately (there is no penalty to withdraw contributions, just earnings)

81
Q

If a customer is not covered by a retirement plan at work, are their contributions to a Traditional IRA tax deductible?

A

Yes

82
Q

What is the minimum opening deposit for a Starter IRA account?

A

$100

83
Q

_________ is a savings solution that allows customers to set aside money for a specific period of time

A

Certificate of Deposit

84
Q

What are the features of CDs?

A

Fixed time
Fixed rate
Fixed amount
FDIC insured
auto renews
grace period
penalty

85
Q

What feature of CDs benefit customers by saving money?

A

Penalty

86
Q

What features of CDs benefit customers by making money?

A

fixed rate

87
Q

What features of CDs benefits customers by saving time?

A

grace period and auto renew

88
Q

What features of CDs benefits the customer for peace of mind?

A

fixed time, grace, auto renew, fixed amount

89
Q

What features of CDs benefits the customer for security?

A

FDIC insured

90
Q

How long is the grace period for CDs?

A

10 calendar days

91
Q

What type of CD is perfect for those who have a specific sum of money to put away for a predetermined amount of time and would like a guaranteed rate?

A

Fixed Rate Certificate

92
Q

What type of CD is ideal if you’re looking for a CD that allows you to deposit additional funds during the term of your CD?

A

Fixed Rate Add on Certificate

93
Q

What is the minimum required to open a Fixed Rate CD?

A

$1,000

94
Q

What is the minimum required to open a Fixed Rate Add on CD?

A

$100

95
Q

What type of CD is ideal or investing your money for a short period of time?

A

Fixed Rate 30 day mini jumbo

96
Q

A fixed rate 30 day mini jumbo certificate is typically used for _____ purposes

A

laddering
(one chunk of change is always in grace)

97
Q

The standard penalty for CDs is based on ____ and correlates with _____.

A

CD Term length
90/181/270/365 days interest

98
Q

What do you ask to see if a customer qualities for an HSA?

A

Do you have a high deductible health plan?

99
Q

what is the minimum required to open an HSA?

A

$0

100
Q

HSAs are/are not opened at the branch

A

are not

101
Q

True or False: A banker can offer to assist the customer in opening an HSA account on the customer’s own device

A

True

102
Q

Customers can make a cash or check deposit only in the branch accompanied with the _____ ______ ______.

A

HSA Contribution Form

103
Q

Maximum IRA contributions cannot exceed ______ ________.

A

earned income

104
Q

Catch up contributions are allowed for Traditional and Roth IRAs over the age of ______.

A

50 years old

105
Q

Which type of IRA limits who is eligible to contribute with a phase out based on Modified Adjusted Gross Income?

A

Roth IRA

106
Q

True or False: Contributions are tax deductible for a Roth IRA

A

false

107
Q

Are contributions tax deductible for a traditional IRA?

A

yes–> if not covered by an employer plan

if covered by an employer plan–> phase out based on modified income

108
Q

Traditional or Roth IRA
After ____ years old, must take required minimum distribution

A

Traditional; 72

109
Q

For a Roth IRA, ________ can be withdrawn at anytime, but must wait ____ years from 1st contribution and be _____ years old to withdraw _______.

A

contributions; 5 years; 59 1/2; earnings

110
Q

Traditional or Roth IRA
No required minimum distribution while account holder is alive

A

Roth IRA

111
Q

Traditional or Roth IRA
Deductible contributions and earnings are taxable

A

Traditional IRA

112
Q

Traditional or Roth IRA
No tax and penalty when withdrawing contributions

A

Roth IRA

113
Q

Traditional or Roth IRA
No tax and penalty when withdrawing contributions

A

Roth IRA

114
Q

Can make early (before _____ years old) IRA withdrawal without penalty if:

A

59 1/2
1. 1st time home buyer
2. Education expenses
3. Death or disability
4. Roth only- Contributions

115
Q

For a traditional IRA, must withdraw atleast _______ each year after 72 years old

A

RMD- Required Minimum Distribution

116
Q

If RMD is not withdrawn after 72 years old for a Traditional IRA, there will be a _____ % penalty on required amount not withdrawn

A

50%

117
Q

First RMD must be taken by ____ of the year after turning 72 and subsequent RMDs must be taken by _____ of each year

A

April 1; Dec 31

118
Q

True or False:
Associated Bank can set up automatic IRA distributions for our customers to make it easy to meet their RMD

A

True

119
Q

The ______ Rule applies when a customer is moving an IRA or Qualified Retirement Plan (QRP) to Associated Bank

A

Fiduciary

120
Q

The minimum opening deposit for an IRA money market savings is _______.

A

$10,000

121
Q

What are the 3 types of IRA specific contributions?

A
  1. Starter IRA (savings)
  2. IRA MM Savings (money market)
  3. IRA certificate (CD)
122
Q

True or False
Starter IRAs earn interest monthly

A

False
Starter IRA- earns interest quarterly
IRA MM Savings- earns interest tiered monthly
IRA certificates- yes; crediting based on terms

123
Q

True or False
Deposits and withdrawals are only allowed during the grace period for an IRA MM Savings

A

False

Starter IRA -allowed anytime
IRA MM Savings- allowed anytime
IRA Certificate-allowed during grace period

124
Q

Who can contribute to a Traditional IRA?

A

individual with earned income

125
Q

Which type of IRA has a required minimum distribution?

A

Traditional

126
Q

How many years must a Roth IRA holder wait from their first contribution in order to withdraw funds without the potential for a penalty and tax on the interest and earnings?

A

5 years

127
Q

What is one of the tax advantages of a Roth IRA account?

A

no capitol gains taxes (earnings are tax fee)

128
Q

What rule prevents you from providing advice around IRAs?

A

Fiduciary Rule

129
Q

Whom would you refer a customer if an opportunity was uncovered in your conversation for over $25,000 but less than $50,000?

A

AIS Guidance Center

<$25,000: branch
$25,000-$50,000: AIS Guidance Center
>$50,000: Financial Field Consultant

130
Q

What are the elements that make up a credit score?

A

Payment history- 35%
Credit utilization- 30%
length of credit history- 15%
mix of accounts- 10%
new credit inquires- 10%

131
Q

The length of credit history goes back ___ years

A

7 years

132
Q

For payment history, the most recent ___ years weights ____% and the previous ____ years weights _____%.

A

2 years/ 70%
5 years/ 30%

133
Q

______ refers to the customers ability to repay the loan

A

Capacity

134
Q

What is the equation to calculate capacity?

A

debt to income ratio = monthly liabilities/ monthly gross income

135
Q

_____ is a borrowers monthly debt payments divided by the gross monthly income. This number helps us measure an applicants ability to manage the monthly payments or repay the money they are looking to borrow

A

Debt to Income (DTI) ratio

136
Q

The lower the DTI, the less _____ you are to lenders

A

risky

137
Q

What is the maximum DTI on a secured lending product with ASB?

A

45%

138
Q

Capital refers to:____________

A

cash on hand/cash equivalency

139
Q

Examples of capital include:

A

PITI
Principal
Interest
Taxes
Insurance

140
Q

Collateral is defined as ___________

A

the thing thats securing the loan

141
Q

Chattel is a specific type of collateral: _________

A

moveable property
(RV, vehicle)

142
Q

True or False:
ASB does lending for mobile homes

A

false

143
Q

Underwriters look for 2 areas of stability in character. What are the 2 areas?

A
  1. Employment
  2. Housing
144
Q

What 2 elements make up the largest percentage of a person’s credit score?

A

Payment history- 35%
Credit utilization- 30%

145
Q

What is the minimum loan amount for an unsecured installment loan?

A

$3,000 (monthly)
$5,000 (single payment)

146
Q

What terms are available for an unsecured installment loan?

A

monthly payment- 60 months
single payment- 11 months

147
Q

What is the maximum loan amount for an unsecured installment loan?

A

$25,000 (based on credit score)

*Not to exceed 30% of adjusted annual gross income

148
Q

This lending option is good for when they need access to funds now and are anticipating funds in the near future such as a wedding or funeral

A

single payment unsecured installment loan

149
Q

Typical uses for an unsecured installment loan?

A
  1. major expenses or purchases that dont involve acceptable collateral
  2. debt consolidation
150
Q

This type of lending product can be used as a bridge for a HELOC

A

unsecured installment loan (only takes 3-4 days if documents are handed in quickly)

151
Q

How do you access funds for an unsecured installment loan?

A

lump sum disbursed at closing

152
Q

For an unsecured installment loan is the interest rate:
fixed or variable?
risk based or product based?

A

fixed rate (for the life of the loan)
risk based pricing

153
Q

Typical uses for a Premier Line of Credit

A

1.unexpected expenses
2. cash flow management
3. overdraft protection

154
Q

What are the payment options for a Premier Line of Credit?

A

Greater of $50 or accrued interest plus fees

  • additional payments to principal can be made at any time
155
Q

For a premier line of credit is the interest rate:
fixed or variable?
risk based or product based?

A

variable- tied to prime
risk based

156
Q

At the end of the 36 month term for a Premier Line of Credit, you can reapply or pay the balance in full.. aka a ________

A

balloon payment

157
Q

What are the minimum and maximum line amounts for a Premier Line of Credit?

A

$5,000-$25,000

*based on credit score
** not to exceed 20% of adjusted annual gross income

158
Q

How can you access funds for a Premier Line of Credit?

A

check
transfer to deposit account
overdraft protection

159
Q

Types of borrowers for a Premier line of Credit

A
  1. higher net worth
  2. have access to funds to pay off a potential balloon payment
  3. intend to revolve the line
160
Q

Types of borrowers for a Unsecured Installment Loan

A
  1. require a lump sum distribution of funds
    2.want a predictable payment schedule
161
Q

Which is a better option for most consumer borrowers? Loan or Line

A

Unsecured installment loan

162
Q

What is the typical use for a Checking Reserve Line of Credit?

A

Overdraft protection

163
Q

For a checking reserve line of credit is the interest rate:
fixed or variable?
risk based or product based?

A

fixed rate for the life of the loan
risk based pricing

164
Q

What are the terms available for a checking reserve line of credit?

A

as long as the linked checking account is open

165
Q

For a Checking Reserve Line of Credit, the payment is automatically debited from the checking account _____ days after the statement date

A

24 days

166
Q

What are the payment options for a checking reserve line of credit?

A

$15 or greater of 3% of outstanding balance

167
Q

To qualify for a vehicle loan, it cannot exceed ______ miles or ____ years old

A

100,000 miles and 8 years old

168
Q

What is the minimum loan amount for a vehicle and other goods loan?

A

$5,000 (up to 60 months)
$15,000 (60-72 months and new vehicles)

169
Q

What is the maximum loan amount for a vehicle and other goods loan?

A

$100,000 (for both term options)

170
Q

How do you access funds for a vehicle and other goods loan?

A

lump sum dispersed at closing

171
Q

What are the typical uses for a cash secured loan?

A

debt consolidation
major purchases
private school tuition

172
Q

What is the acceptable collateral for a cash secured loan?

A

Associated bank CD, Savings, or Money Market account(s)

173
Q

What is the max loan-to-value for a cash secured loan?

A

100% of the balance in the deposit account

174
Q

What terms are available for Cash Secured Loans?

A

60 months for savings and money market accounts
CDs- monthly payments up to the term remaining on the CD (not to exceed 60 months)

175
Q

What are the minimum and maximum loan amounts for cash secured loans?

A

$1,000-100,000

176
Q

How do you access funds for a cash secured loan?

A

lump sum at closing

177
Q

What are the benefits of a Home Equity Line of Credit?

A
  1. lower interest rate (save $)
  2. tax deductible interest
  3. Reusable
  4. No upfront fees
  5. Variable or fixed rate
178
Q

What is the annual fee for a Heloc?

A

$50 annual fee, but it is waived the 1st year

179
Q

For a HELOC, the home must be ________ ________

A

owner occupied (primary or secondary home)
1-4 units allowed

180
Q

What is the acceptable collateral for an Equity Express Line?

A

owner occupied primary residence (1-4 units)

181
Q

What is the maximum combined loan-to-value for an equity express line?

A

*based on a credit score and property valuation
*may go up to 90% CLTV

182
Q

What is the term for an Equity Express Line?

A

30 year term
10 year draw (1st payment stream) + 20 year repayment period (2nd payment stream)

183
Q

What is the minimum payment for the 1st stream of an Equity Express Line?

A

$50 or accrued interest from any locked in balance (whichever is greater)
plus any lock in payments

184
Q

What is the minimum payment for the 2nd stream of an Equity Express Line?

A

Fixed principal balance + accrued interest + any outstanding lock in payments

185
Q

What is the minimum and maximum line amounts for an Equity Express Line?

A

$5,000-$250,000

186
Q

How do you access funds for an Equity Express Line?

A

check or transfer to deposit account

187
Q

What are the closing costs for an equity express line?

A

$0- standard closing costs are paid by ASB

188
Q

A customer may have up to ____ locks on their Home Equity Line of Credit at any time

A

20 locks

189
Q

What is the fee to lock and unlock an Equity line lock?

A

$100 to lock and $100 to unlock

190
Q

What is the minimum lock in amount for an equity line lock?

A

$5,000

191
Q

What terms are available for an equity line lock?

A

60-240 months

192
Q

this regulation promotes the informed use of consumer credit by requiring disclosures regarding its term and cost

A

Regulation Z

193
Q

Initial disclosures must be provided within ____ business days of an application being completed for real estate secured transaction

A

3 business days

194
Q

_________: when a consumer uses his or her primary residence as collateral. Each consumer with an ownership interest has the right to rescind until midnight of the 3rd day

A

Grants right of rescission