Product Development (32%) Flashcards

1
Q

What are the top 8 allergens listed by the FDA?

A

Milk
Eggs
Fish
Crustaceans
Tree Nuts
Peanuts
Wheat
Soybeans

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2
Q

What are hidden sources of wheat in food?

A

Glucose, soy sauce and some modified food starches

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3
Q

What are hidden sources of egg in food?

A

the toppings of specialty drinks or included in pasta or made on the same equipment as products with eggs

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4
Q

Why is a knowledge of allergens is critical when developing a food product or serving a meal

A

It is the responsibility of every chef and food service worker to protect guests from allergic reactions through direct contact or cross-contamination

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5
Q

In a restaurant, what are the control measures for allergens

A

Allergen training for staff with known substitutions and separation of preparation and equipment in the kitchen (sometime purple colored knives, cutting board, etc.) with thorough cleaning between uses. Washing hands and changing gloves, cook the allergen free meal first and keep it covered and away from the other food

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6
Q

Compare the distinction between a food allergy and intolerance/sensitivity

A

Food allergy is a reaction to the protein in the food and it engages an immune response
Food intolerance and sensitivity is an abnormal response to a food or additive, where the body can’t digest certain components but its not life theatening

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7
Q

What are the allergen labeling requirements for food products according to the Food Allergen Labeling and consumer protection act (FLACPA)

A

requires food manufacturers to label food products that contain or share equipment with a top 8 allergen. The type of tree nut, fish and crustacean must be declared.

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8
Q

What is the new product implementation process?

A

The process is broken

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9
Q

What is a main reason for failed product launches?

A

Product launches are notorious to fail due to not meeting customer and consumer expectations for value, performance (flavor, texture, eating quality) and/or convenience.

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10
Q

Explain how consumers, market and culinary insights combine to identify opportunity areas for creation of new products

A

a. Used to identify the need that possibly new products can fill. Want to ensure they product will be appealing to the audience once the product is commercialized.
b. Set clear Explain why it is important to understand the critical attributes of a gold standard that the commercialized product must have and which attributes can be compromised
c. Hierarchy of priority in decision making is important, the team must agree upon what can and cannot be compromised on

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11
Q

Explain the value of working within a cross-functional team when creating and commercializing the gold standard

A

Different perspectives and focuses to ensure the product is staying on track

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12
Q

Based on the gold standard for product development, what are established clear concept components?

A

i. A clear objection
ii. The marketing rationale (problems and solutions)
iii. Product and process characteristics
iv. Initial feasibility analyses (such as equipment and resources needs, launch timing, shelf-life requirement and food quality and safety issues)
v. Manufacturing and distribution considerations
Financial and cost targets

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13
Q

What are the teams that are members of the product development team?

A

Project Manager, Product Developer, Consumer Insights, Packaging, Commercialization, Regulatory

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14
Q

What is the role of the Project Manager in the product development team?

A

Communicate and uphold the project’s objectives and to keep the team members on strategy and on time

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15
Q

What is the role of the Product Developer in the product development team?

A

Primary responsibility for the development of the actual food prototypes. Can be a chef or food technologist

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16
Q

What is the role of the Consumer Insights Team in the product development team?

A

Consumer research, good to understand the need of the product to determine the success and to not spend money on a project that fails

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17
Q

What is the role of the Packaging team in the product development team?

A

May be a designer, engineer or a supply or sourcing specialist, with the responsibility to assure that the chosen packaging supports the requirements of the processing parameters, shelf life, safety, distribution and marketing of the product.

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18
Q

What is the role of the Commercialization team in the product development team?

A

at least 1 member needs to responsible for making sure that the concept is feasible from a food safety, sensory quality, economic and manufacturability perspective. This person needs to be heavily involved in the beginning phases. Team also responsible for identifying appropriate manufacturing processes and then finding the facilities and equipment required.

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19
Q

What is the role of the Regulatory team in the product development team?

A

responsible for accurate naming and labeling of the product including creating the nutrition facts panel and ingredient declaration.

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20
Q

Explain the origin, implementation and purpose of HACCP

A

Hazard Analysis Critical Control Point
Developed when there was a need to control contaminants. *Jack in the Box incident

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21
Q

What are the 7 principles of HACCP

A

i. Conduct a hazard analysis
ii. Identify Critical Control Points
iii. Establish Critical limits for each CCP
iv. Establish CCP requirements
v. Establish Corrective Actions
vi. Establish record-keeping procedures
vii. Establish procedures for verifying the HACCP system is working as intended

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22
Q

How do you define and recognize a CCP

A

Critical Control Points- a step in the process where a contamination is likely to occur and can be controlled

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23
Q

How are food safety principles implemented in a kitchens walk-in coolers?

A

i. Top shelf- ready-to-eat and cooked foods
ii. Second shelf- cooked meats, fish and poultry, such as cold cuts
iii. Third shelf- raw fish, seafood and shell eggs
iv. Fourth shelf- raw whole cuts of beef, pork and veal
v. Newt to lowest- raw ground meat and ground fish
vi. Bottom shelf- raw, whole and ground poultry

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24
Q

How is cross contamination reduced in the kitchen?

A

i. Personal cleanliness
ii. Dish and equipment cleanliness
iii. Proper food storage
iv. Food labeling
v. Pest management

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25
Q

What are the food groups for food safety process analysis

A

I- Not heat treated, not shelf stable (raw)
II- Not fully cooked, with inhibitors to make shelf stable
III- Fully cooked, not shelf stable
IV- Fully cooked, with inhibitors to make shelf stable
V- Commercially sterile, shelf stable

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26
Q

Explain how microbial growth and spoilage occurs in food

A

Microbial growth and spoilage occurs when there is the right environment for the organisms and that the organisms is present. Environments that are friendly to organisms include moisture, temperature, pH, oxygen, etc.

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27
Q

What are the 4 major foodborne microorganisms?

A

Bacteria- fresh, raw, packaged food
Parasites- live in host (animals, poultry, fish, shellfish and humans) or water source
Viruses- lying on any food or food contact surface (water source, fecal contamination)
Fungi- molds and yeast

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28
Q

Explain the organic labeling claim

A

produced by farmers who emphasize the use of renewable resources and the conservation of soil and water to enhance environmental quality for future generations. Organic meat, poultry, eggs and dairy products come from animals that are given no antibiotics or growth hormones. Organic food is produced without using most conventional pesticides, fertilizers made with synthetic ingredients or sewage sludge; bioengineering or ionizing radiation. Before product can be labeled “organic” a Government- approved certifier inspects the farm where food is grown to make sure the farmer is following all the rules necessary to meet USDA organic standards.

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29
Q

Explain the natural labeling claim

A

foods can’t contain additives or preservatives however they may contain ingredients that are genetically modified or even grown with pesticides. They claims or not governed

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30
Q

Explain the all-natural labeling claim

A

Minimally processes no artificial ingredients, not regulated

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31
Q

Defend First-in, First-out (FIFO) storage procedure for various types of kitchen/lab ingredients

A

FIFO is critical for the safety and quality of ingredients. If the last in first out is used, there will be ingredients that are past their shelf life, reducing quality and potentially causing issue with microorganisms. In the long run FIFO will reduce overhead as it will save from throwaway costs.

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32
Q

What is a parstock system in a kitchen?

A

Standard amount of prepared items a restaurant should have on hand before each meal day.
i. Ideal par amount is the number of guests expected times the average percentage of customers who order each item (based on historical data).
ii. Par requirements will be determined for each station

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33
Q

What do parstock prep lists include?

A

i. Menu item and elements for the dish
ii. # on hand
iii. Slow Par number
iv. Busy par number
v. Amount to prep
vi. Closing amount

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34
Q

What is the appropriate ingredient to used when making a low-sodium product?

A

potassium- chloride, reduce salt used and salty ingredients. Increase flavor using fresh herbs, acids, spices, sweet or hot peppers, onion or garlic or develop flavor in the cooking method (grilling, roasting, smoking or poaching).

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35
Q

What ingredients can be used when making a low-sugar product?

A

i. Natural Sweeteners- honey, agave, date, maple syrup
ii. Artificial Sweeteners- saccharin ( sweet’N low), aspartame (equal) can’t be cooked, sucralose (splenda) can’t be used for baking, rebaudioside A (stevia) can be heated or frozen without loss of flavor.
iii. Natural Sources of Sweet
1) Ripe fresh fruits, berries, dates and dried fruits add natural sweetness to sauces, stews, salads, marinades and glazes.
2) Agave, maple and honey watch-out they will add their own flavor to the dish and not just sweetness

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36
Q

What adjustments can be made for low-fat diets?

A

i. Low-fat or fat-free dairy substitutes (milk, cream cheese, sour cream and yogurt)
1) Lactose intolerant- don’t have the enzyme to break down the milk sugar
2) Dairy allergy- allergic to the casein protein
ii. Reduce the fat amount in the dish
iii. Adjust cooking method; broiling, grilling, baking, poaching and steaming reduces the need for fat
iv. Cook with lean cuts or remove the skin
v. Replace saturated fats with monounsaturated fats (olive oil, canola oil, sunflower oil, and avocados)
vi. Nut oils can be used but offer their own flavor and allergy concern
vii. For eggs, two large egg whites can substitute for 1 whole egg
Use meringues in pastry items

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37
Q

What adjustments can be made for dairy-free diets?

A

i. Vegetable fats for butter replacement
ii. Soy-based products for yogurt, ice cream, liquid milk and cheese
iii. Use vegetarian or vegan cheeses
iv. Some lactose-intolerant customers can eat goat’s or sheep milk/cheese but don’t assume

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38
Q

What adjustments can be made for gluten-free?

A

i. Commercially available baking flour blends
ii. Flour made from: arrowroot, buckwheat, coconut, corn, potato, rice, tapioca, soy, amaranth beans (chickpeas), flax meal, millet, quinoa, sorghum, and ground nuts
iii. Gluten hides in many prepared foods, such ingredients include malt, brewer’s yeast, panko bread crumbs, semolina, wheat varieties such as einkorn, farro and spelt
iv. Rice floor noodles for pasta
v. Arrowroot for thickening instead of a traditional roux
vi. Breading with almond flour, cornmeal or coconut flour
vii. Mashed root vegetables instead of pasta or rice
vii. Use polenta for pizzas or tartlets

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39
Q

Explain the role of a Culinologist and significance of Culinology as it relates to the Product Development process

A

a. Ability to work and communicate within cross-functional team of specialists in each of these areas is critically important. Successful commercialization and creation of the gold standard is where the rubber meets the road for the Culinology professional
b. Helps us understand how and why things happen to food during the preparation and cooking process and once learned, how we can manipulate them to our advantage.
c. Blends the underlying principles of food science and technology with the chef’s skilled art of culinary creativity and originality to satisfy public tastes in the marketplace

40
Q

Define the stages of product development and recognize the key aspects of each stage

A

a. Identifying a need- what is it? Who wants it?
b. Defining the Vision- generate ideas that address the defined need
c. Market opportunity Assessment- determine the real needs of the consumer by analyzing quantitative and qualitative market data
i. Does the project warrant the investment of resources and moves forward
d. Project and Product Statement
e. Develop a gold standard- create a benchmark or point of reference that future commercialized iterations are judged against
f. Product and Process Development- taking kitchen or bench recipes through the obstacle course of assessing, understanding and overcoming manufacturing, regulatory, food safety and distribution challenges
g. Developing Specifications
h. Scale-up testing
i. Product launch
i. Market testing
ii. Product roll out
iii. Financial Evaluation
j. Post-launch evaluation
k. Product Optimization

41
Q

Define project and product statements and explain why they are critical for successful product development

A

a. Project statement: all the marketing assessment data is distilled into a concise document that outlines the business plan for the internal cross-functional team that executes the conceptualization, development, manufacturing, launch and eventual management of the new product or product line.
b. Product Statement: drills down to the specific attributes the new product will ideally possess.

42
Q

Explain the post-launch Evaluation (PLE) process, how to apply its learnings to future initiatives and how it directs product optimization.

A

Occurs 12, 24 and 52 weeks after launch or at set production quantities
i. How is the new product or product line selling?
ii. If the product is not performing up to expectations, can it be saved? What other options are available?
iii. What can we learn? Successful or failed

43
Q

What are qualitative consumer testing

A

Focus-group interview
Focus panel
In-depth interview
Enthography

44
Q

Explain focus group interview consumer testing

A

understand consumers’ perceptions or reactions toward products, product concepts, or services in a permissive, friendly, relaxing, comfortable and nonthreatening environment

45
Q

Explain focus panel consumer testing

A

the panel is created to initially discuss the product of interest; the group is sent home to use the product and then brought back to discuss its experiences

46
Q

Explain in-depth interview consumer testing

A

one-on-one interview conducted to understand attitudes and behaviors in more detail. Good for sensitive, highly personal or emotionally charged issues

47
Q

Explain focus group interview consumer testing

A

shadows respondents in their own homes, workplaces, restaurants, at points of purchase in grocery stores and so on to observe and record real behaviors associated with the product, product preparation or usage.
1) Observation is a powerful research technique use to gather information on who consumers really are, how and why products are purchased and used, what they like or dislike and their demands and needs.

48
Q

What are quantitative consumer tests

A

Preference Testing
Consumer Acceptance Testing
Sensory Discrimination Testing

49
Q

Explain preference testing consumer testing

A

a forced-choice method, forces consumers to compare one product against another or several others.
1) Does not measure degree of liking or the product or degree of difference
2) Only give direction and not true magnitude of the difference

50
Q

Explain consumer acceptance tests consumer testing

A

often does not give enough information for to develop a product or refine a prototype
1) 9-point hedonic scale (liking or pleasure scale)- used for its applicability, validity and reliability
2) Purchase intent- highly correlated to hedonic scale, unless more information (price, brand or nutritional information is provided)

51
Q

What are the sensory discrimination tests

A

1) Overall Difference tests- Does a difference exist between samples
2) Attribute difference tests- test specific attributed (like sweetness)
3) Commonly used discrimination test methods
a) 2AFC (Alternative Forced Choice)
b) Simple paired comparison or same-difference test
c) Triangle
d) Duo-trio
e) Difference from Control

52
Q

Explain Sensory Descriptive Analysis

A

most sophisticated sensory method by which the attributes of a product are identified, characterized, and quantified, using an expert specifically trained panel.
i. Used for product development, quality control, shelf life, product claim substantiation and category appraisal

53
Q

Explain and define sensory analysis and sensory evaluation

A

a. Sensory Analysis- sensory method by which the attributes of a product are identified, characterized, and quantified
b. Sensory Evaluation-(organoleptic analysis) a multidisciplinary science used to understand human perception and response to the sensory characteristics of food

54
Q

Determine the appropriate size of panels to effectively deliver statistically significant results.

A

Qualitative Research- smaller groups (9-12 participants)
Quantitative Research- larger groups (100-500) representative of the target consumer or population of market. Often divided over 3-4 representative cities

55
Q

Explain the factors that can influence sensory verdicts

A

a. Test room controls- the set-up, lighting, noise, air circulation, temperature and relative humidity need controlled to minimize bias and maximize sensitivity of panelists
b. Product Controls- this includes sample preparation and presentation including:
i. aroma and flavor not affected by the utensils and container
ii. Preparation method, cook time, hold time and temperature of the sample
iii. Sample presentation- the same number of samples, serving size, serving pattern, coding and palate cleansing
iv. Order of sample presentation should be balanced (each sample appears at a given serving position and equal number of times)
c. Panelist Controls- panelists should be screened for physical conditions (illness, food allergies, poor dental hygiene, emotional distress, smoking, and drinking), and clear and consistent instruction

56
Q

Explain the difference between weight versus volume and why it is important to use weight over volume when it comes to recipe development

A

a. Weight- the mass or heaviness of a substance
i. Grams, ounces, pounds and tons
ii. Better to use with product development so it can be scalable. Volume is not easily scalable
b. Volume-the space occupied by a substance (calculated by height x weight x length)
i. Cups, quarts, gallons, teaspoon, fluid ounces, bushels and liters

57
Q

Describe the benefits of working in percentages when it comes to scalability

A

a. Better to ensure the consistency of the final product when scaling to production

58
Q

Describe converting between volume and weight

A

i. Volume and Weights
1) 1oz = 28.35g
2) 1fl oz. = 29.57 milliliters

59
Q

Describe converting between metric and imperial

A

ii. Metric and Imperial
1) 1 kilogram = 2.2 pounds
2) 1 pound = 460 grams

60
Q

Describe converting between Celsius and Fahrenheit.

A

iii. Celsius and Fahrenheit
1) 0C = 32F freezing point
2) 100C= 212F boiling point

61
Q

Describe units of measure and measuring utensils, portioning equipment

A

Measure utensils differ for solids and liquids

62
Q

What is discrimination sensory method

A

the most basic tests in sensory science, generally used to determine whether or not overall or specific differences exists between two potentially confusable samples

63
Q

What are common discrimination sensory tests

A

triangle, difference from control, duo-trio

64
Q

What is descriptive sensory method

A

the most sophisticated sensory method by which the attributes of a product are identified, characterized, and quantified.

65
Q

When is descriptive sensory testing primarily used

A

product development, quality control, shlef life, product claim substantiation and category appraisal

66
Q

What is affective sensory methods

A

used to determine whether a specific consumer group likes or prefers a particular products.

67
Q

What step in the development process is affective sensory testing critical

A

new product development as other tests can’t determine if a consumer/ public will accept the product.

68
Q

What is the D-value

A

Thermal death rate value or the time needed at a specific temperature to destroy 90% of a microbial population

69
Q

Commercially sterilized food requires how many D-values

A

12

70
Q

What are z-values in regards to pasteurization

A

the number of degrees needed to increase the temperature to get the same log deduction but with decreasing or increasing the time by 1 decimal .

71
Q

If the z-value is 10F and D-value of 4.5 mins at 150F, what would the total cook time if the temperature was increased to 160F

A

.45 mins to achieve 1 log reduction

72
Q

If the z-value is 10F and D-value of 4.5 mins at 150F, what would the total cook time be if the temperature was decreased to 140F

A

450 mins to achieve 1 log reduction

73
Q

What is the F-value in regards to pasteurization

A

the time to achieve an industry standard of 12 log reduction (D=12), usually ay 250F

74
Q

What is the Fo in regards to pasteurization

A

the sterilization value or the number of minutes at an exposure temperature of 250F and z-value of 18F to destroy a specific number of organisms

75
Q

Explain the importance of calculating thermal death curves as it relates to consumer safety

A

reduce the risk of an organism in the products/package

76
Q

Explain thermal death curve in regards to number of spores, starting at 10,000 (10^4)

A

10^4 inital spores, go through a 12D or 12 log reduction= 10^-8 living spores in the product/package or 1 spore per 100 million packages

77
Q

What is the Food and Drug Act (FDA)

A

one of the major agencies protecting the food supply, basic purpose is to protect the public from foodborne illness

78
Q

What is the Federal Food, Drug and Cosmetic Act of 1938

A

main law that regulates the food supply in the US. Responsible for public health encompassing safety, specific safe drugs, and cosmetics, biological products and medical devises. Ensure safety of all food except meat, poultry and some egg products

79
Q

What is the 1958 food additives amendment

A

the burden of proof for usefulness and harmlessness of an additive was shifted to industry. GRAS substances were exempt from this proof

80
Q

What is Code of Federal Regulations (CFR) Title 21, Chapter 1, Section 100

A

annually updated by the FDA that covers food and food safety reference for food service operators

81
Q

What is the FDA and what products do they govern

A

Charter is to “safeguard the nation’s food supply” by making sure the ingredients used in foods are safe and that food is free of contaminations.
Approves new food additives, monitors dietary supplements, infant formula and medical foods

82
Q

What is the USDA and what do they govern

A

Areas of interest include nutrition and health and food safety, among others
Governs meat, poultry and eggs, NOT seafood and dairy (non-egg)

83
Q

What is the purpose of NLEA (Nutrition Labeling and Education Act)

A

i. Assist consumers in selecting foods that can lead to a healthier diet
ii. Eliminate consumer confusion
iii. Encourage production innovation by the food industry

84
Q

As a part of NLEA how are nutrition facts expressed

A

In reference to a FDA defined portion size (139 reference sizes)

85
Q

What is the recommended daily value in NFP

A

how a serving of food fits into a total day’s diet

86
Q

What are the NLEA requirements for health claims

A

A food must contain no more than 20% of the DV for total fat, saturated fat, cholesterol or sodium and the food must naturally contain at least 10% of the DV for either vitamin A and C, protein, fiber, calcium or iron.`

87
Q

When storing fruits or vegetables what must be kept in mind in regards to ripening

A

manage the exposure of ethylene gas that is naturally produced as ethylene gas encourages ripening

88
Q

How do you properly store vegetables

A

fresh vegetables need good airflow and the proper temperature. 50-60F for squash, potatoes, onions, garlic and shallots. 34F-40F with high humidity for the other vegetables.
Keep apples, tomatoes, bananas and melons away from green and other delicate vegetables

89
Q

What animal proteins are acceptable for Kosher

A

Front Quarter of Beef and Lamb, poultry and fish that has fins were the scales can be removed.
No Pork

90
Q

What are the 5 main type of Functional Foods

A

Prebiotic, Probiotic, Bioactive Ingredients/Phytonutrients, Phenolics, Flavonoids

91
Q

What are Prebiotics

A

non-digestible carbohydrates that stimulate the growth or activity of beneficial bacteria in the colon

92
Q

What are Probiotics

A

living organisms that provide health benefits when consumed in adequate amounts

93
Q

What are Bioactive Ingredients or Phytonutrients

A

bioactive compounds that have therapeutic effect in the body.

94
Q

What are Phenolics

A

naturally occuring chemical compounds in plants that may be beneficial for health (ranging from simple phebolic acids to flavonoids)

95
Q

What are Flavonoids

A

bioactive compounds derived from fruits and vegetables that deliver high antioxidant activity