Product and Service Flashcards
refers to the entire process of engineering a potential
future product or service, including its form, fit, and function
Product and service design
it can be a strong incentive for design improvement. It refers to the
responsibility of a manufacturer for any injuries or damages caused by a faulty product.
Product liability
the process a product goes through from when it is first
introduced into the market until it declines or is removed from the market. it has
four stages - introduction, growth, maturity and decline
product life cycle
refers to the extent to which there is absence of variety in a
product, service, or process.
Standardization
Advantages: 1. Fewer parts to deal with in inventory and in manufacturing.
- Reduced training costs and time.
- More routine purchasing, handling, and inspection procedures.
- Order fillable from inventory.
- Opportunities for long production run and automation.
- Need for fewer parts justifies increased expenditures on perfecting
designs and improving quality control procedures
Standardization
a strategy of producing basically standardized goods, but
incorporating some degree of customization in the final product or service. This is an answer
to those demands for a more variety but low cost products.
Mass customization
It is a postponement tactic. It refers to the process of producing but not quite
completing, a product or service until customer preferences are known.
Delayed differentiation
It is a form of standardization in which component parts are grouped into modules
that are easily replaced or interchanged.
Modular Design
measure of the ability of a product, part or system to perform its
intended function under a prescribed set of condition.
Reliability
used to describe a situation in which a product, part, or system does not perform as
intended.
failure
is a design that results in products or services that can function over a
broad range of conditions.
Robust design
