Processes Communication Flashcards
1
Q
Referent
A
Stimulus that motivates communication
Triggers are:
-sights
-sounds
-sensations
-perceptions
-ideas
-subject matter
2
Q
Sender
A
Encodes and delivers message
3
Q
Receiver
A
Receives and decodes message
4
Q
Factors
A
Transmission
-words, gestures, tone of voice, signs/symbols
Relationship
-the closer the relationship
-the perceived meaning is more accurate
5
Q
Message
A
Description
-verbal or nonverbal information the sender communicates
Channels
-auditory
-visual
-tactile