Comminication Skills Flashcards
Communication skills
- Nurses who develop critical thinking skills make the best communicators
- Form therapeutic relationships
- Help gather relevant and comprehensive information about their patients
Communication skills
- Nurses draw on theoretical knowledge about communication
- Integrate knowledge with information learned through personal clinical experience
Communication skills
Nurses interpret messages received from others
-obtain new information
-correct misinformation
-promote patient understanding
-plan patient-centered care
Perseverance and creativity
Motivation for the nurse to identify innovative solutions
Self-confidence
Patients respond positively to nurses who present a confident attitude
Developing a independent attitude
Encourages nurse to share ideas and communicate with colleagues
Developing integrity
-Assists a nurse to recognize when their opinions conflict with patient or co-worker
-nurse adjusts to improve communication
Developing communicate responsibly
Asking for assistance when a nurse is uncertain or uncomfortable about an aspect of patient care
Developing humility
Assists the nurse to recognize the need to better communicate
Developing communication skills
Tendencies: nurse controls tendencies and utilizes others to build therapeutic relationships
-perception influences thinking
-perceptual bias
-emotional intelligence
-five senses, culture, education
-stereotypes
-self awareness, motivation, empathy, social skills