Process Mapping 04 Flashcards
1
Q
- p 8. What is a FLOWCHART?
A
It is a GRAPHIC REPRESENTATION of the SEQUENCE of WORK ACTIVITIES used to CREATE, PRODUCE, or PROVIDE A SINGLE, SPECIFIC, UNIQUE OUTPUT.
2
Q
- What is the Spanish name for a FLOWCHART?
A
Diagrama de Flujo
3
Q
- What is the use of a FLOWCHART?
A
It can be used to categorize WORK ACTIVITIES as VALUE CREATING or NON VALUE CREATING.
4
Q
- What are the KEY FEATURES of FLOWCHARTS?
A
a. Value Creating Activities
b. Non-Value Creating Activities.
5
Q
- What is the VALUE CREATING ACTIVITY feature of a FLOWCHART?
A
ONE symbol is used to represent work that TRANSFORMS A RESOURCE into a form that CUSTOMERS VALUE and for which they would willingly pay.
6
Q
- What is the NON VALUE CREATING ACTIVITY feature of a FLOWCHART?
A
a. a SET OF DIFFERENT SYMBOLS are used to make the TYPES OF WASTE in the NON VALUE CREATING ACTIVITY visible, such as delays, storage, batching, movement, inspection, approval, rework, etc.
b. Work that CONSUMES resources and time, but DOES NOT TRANSFORM the resource could be seen as WASTE by the customer.
7
Q
- What is BATCHING?
A
batch verb gerund or present participle: batching 1. arrange (things) in sets or groups.
