Process Management Flashcards
What is Risk Management?
Risk Management involves identifying, assessing, and
mitigating risks that could negatively impact a project or its
outcomes.
What are the key steps in Risk Management?
The key steps in Risk Management are Risk
Identification, Risk Assessment, Risk Mitigation, and Risk
Monitoring
What is the purpose of Risk Identification?
Risk Identification aims to identify potential risks such as
technical, financial, and operational risks.
Give an example of a risk identified during Risk
Identification.
An example of a risk is delays due to resource
unavailability.
What is the goal of Risk Assessment?
The goal of Risk Assessment is to analyze the likelihood
and impact of each risk.
What tool can be used for Risk Assessment?
A risk matrix can be used to visualize and prioritize risks.
What is Risk Mitigation?
Risk Mitigation involves developing strategies to reduce
or eliminate risks.
Provide an example of a Risk Mitigation strategy.
An example of a Risk Mitigation strategy is allocating
buffer time in the schedule.
What types of risks are mentioned in Risk Management?
The types of risks mentioned are Technical Risks,
Financial Risks, Operational Risks, and External Risks.
What is a Risk Register?
A Risk Register is a document listing identified risks,
their impacts, and mitigation strategies.
What are the benefits of Risk Management?
The benefits include minimizing surprises and
disruptions, improving decision-making, and enhancing
project predictability and success rates.
What is Quality Management?
Quality Management ensures that the deliverables meet
the specified requirements and standards, leading to customer
satisfaction and project success.
What are the key components of Quality Management?
The key components of Quality Management are Quality
Planning, Quality Assurance (QA), and Quality Control (QC).
What does Quality Planning involve?
Quality Planning involves defining quality standards and
objectives.
Give an example of Quality Assurance (QA).
An example of Quality Assurance is conducting regular
code reviews to adhere to development standards.
What is the focus of Quality Control (QC)?
Quality Control focuses on the end product to ensure it
meets quality criteria.
What tools are used in Quality Management?
Tools used in Quality Management include Testing, Six
Sigma, Checklists, and Root Cause Analysis.
What are the benefits of Quality Management?
The benefits include increased customer satisfaction,
reduced costs by preventing defects, and enhanced team
accountability and morale.
What is Change Management?
Change Management is the process of managing
changes to a project, product, or organization in a structured
way to minimize disruptions.
What types of changes can occur in projects?
The types of changes in projects include Scope
Changes, Schedule Changes, and Resource Changes.
What is the first step in Change Management?
The first step in Change Management is to identify the
change and determine its nature and reason.
What does Impact Analysis assess in Change
Management?
Impact Analysis assesses the effect of the change on
scope, time, cost, and quality.
What is the Approval Process in Change Management?
The Approval Process involves submitting the change
request to stakeholders for approval, often using a Change
Control Board (CCB).
What is involved in the Implementation step of Change
Management?
Implementation involves executing the change while
minimizing disruptions and updating the project plan
accordingly.
What tools are used for Change Management?
Tools for Change Management include Change Request
Forms, Version Control Systems, and Project Management
Tools.
What are the benefits of Change Management?
The benefits include ensuring alignment with evolving
project goals, reducing resistance to change, and improving
adaptability and flexibility.
Provide an example scenario of Risk Management.
A risk of server failure during development is mitigated
by creating a backup system.
Provide an example scenario of Quality Management.
A QA team ensures an app is free from bugs through
rigorous testing before launch.
Provide an example scenario of Change Management.
A client requests additional functionality in a mobile app.
The team assesses the impact, gets approval, and updates the
project plan accordingly.
