Process Management Flashcards

1
Q

What is Risk Management?

A

Risk Management involves identifying, assessing, and
mitigating risks that could negatively impact a project or its
outcomes.

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2
Q

What are the key steps in Risk Management?

A

The key steps in Risk Management are Risk
Identification, Risk Assessment, Risk Mitigation, and Risk
Monitoring

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3
Q

What is the purpose of Risk Identification?

A

Risk Identification aims to identify potential risks such as
technical, financial, and operational risks.

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4
Q

Give an example of a risk identified during Risk
Identification.

A

An example of a risk is delays due to resource
unavailability.

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5
Q

What is the goal of Risk Assessment?

A

The goal of Risk Assessment is to analyze the likelihood
and impact of each risk.

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6
Q

What tool can be used for Risk Assessment?

A

A risk matrix can be used to visualize and prioritize risks.

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7
Q

What is Risk Mitigation?

A

Risk Mitigation involves developing strategies to reduce
or eliminate risks.

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8
Q

Provide an example of a Risk Mitigation strategy.

A

An example of a Risk Mitigation strategy is allocating
buffer time in the schedule.

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9
Q

What types of risks are mentioned in Risk Management?

A

The types of risks mentioned are Technical Risks,
Financial Risks, Operational Risks, and External Risks.

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10
Q

What is a Risk Register?

A

A Risk Register is a document listing identified risks,
their impacts, and mitigation strategies.

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11
Q

What are the benefits of Risk Management?

A

The benefits include minimizing surprises and
disruptions, improving decision-making, and enhancing
project predictability and success rates.

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12
Q

What is Quality Management?

A

Quality Management ensures that the deliverables meet
the specified requirements and standards, leading to customer
satisfaction and project success.

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13
Q

What are the key components of Quality Management?

A

The key components of Quality Management are Quality
Planning, Quality Assurance (QA), and Quality Control (QC).

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14
Q

What does Quality Planning involve?

A

Quality Planning involves defining quality standards and
objectives.

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15
Q

Give an example of Quality Assurance (QA).

A

An example of Quality Assurance is conducting regular
code reviews to adhere to development standards.

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16
Q

What is the focus of Quality Control (QC)?

A

Quality Control focuses on the end product to ensure it
meets quality criteria.

17
Q

What tools are used in Quality Management?

A

Tools used in Quality Management include Testing, Six
Sigma, Checklists, and Root Cause Analysis.

18
Q

What are the benefits of Quality Management?

A

The benefits include increased customer satisfaction,
reduced costs by preventing defects, and enhanced team
accountability and morale.

19
Q

What is Change Management?

A

Change Management is the process of managing
changes to a project, product, or organization in a structured
way to minimize disruptions.

20
Q

What types of changes can occur in projects?

A

The types of changes in projects include Scope
Changes, Schedule Changes, and Resource Changes.

21
Q

What is the first step in Change Management?

A

The first step in Change Management is to identify the
change and determine its nature and reason.

22
Q

What does Impact Analysis assess in Change
Management?

A

Impact Analysis assesses the effect of the change on
scope, time, cost, and quality.

23
Q

What is the Approval Process in Change Management?

A

The Approval Process involves submitting the change
request to stakeholders for approval, often using a Change
Control Board (CCB).

24
Q

What is involved in the Implementation step of Change
Management?

A

Implementation involves executing the change while
minimizing disruptions and updating the project plan
accordingly.

25
Q

What tools are used for Change Management?

A

Tools for Change Management include Change Request
Forms, Version Control Systems, and Project Management
Tools.

26
Q

What are the benefits of Change Management?

A

The benefits include ensuring alignment with evolving
project goals, reducing resistance to change, and improving
adaptability and flexibility.

27
Q

Provide an example scenario of Risk Management.

A

A risk of server failure during development is mitigated
by creating a backup system.

28
Q

Provide an example scenario of Quality Management.

A

A QA team ensures an app is free from bugs through
rigorous testing before launch.

29
Q

Provide an example scenario of Change Management.

A

A client requests additional functionality in a mobile app.
The team assesses the impact, gets approval, and updates the
project plan accordingly.