Procedures

Question 1

Call sign for Christina, Haley, and receptionist on duty

Answer 1

Zoo Base

Question 2

Call sign for Manager on Duty

Answer 2

Zoo Manager

Question 3

Call sign for Kathy

Answer 3

Zoo 1

Question 4

Call sign for Shawntal

Answer 4

Zoo 2

Question 5

Call sign for Chelsea

Answer 5

Zoo 3

Question 6

Call sign for Jade

Answer 6

Zoo 4

Question 7

Call sign for Jason

Answer 7

Zoo 5

Question 8

Call sign for Jon

Answer 8

Zoo 6

Question 9

Call sign for Julie

Answer 9

Zoo 7

Question 10

Call sign for Adriana

Answer 10

Zoo 12

Question 11

Call sign for Josh

Answer 11

Zoo 13

Question 12

Call sign for Jenny V

Answer 12

Zoo 14

Question 13

Call sign for Jenni A

Answer 13

Zoo 15

Question 14

Call sign for Danielle

Answer 14

Zoo 16

Question 15

When does the gate open?

Answer 15

7:45 am

Question 16

How often do you need to clean locks?

Answer 16

Once a week - must be cleaned on Tuesday, clean gate locks every Friday

Question 17

What do you need to do in enclosures in morning lab?

Answer 17

check white board, gather tools, clean up feces, prepare enrichments, check integrity of exhibit, provide fresh food and water (sign out diet), water plants, offer enrichment, clean up viewing area, clean tools and bowls, fill out records, write “data cards”, return keys

Question 18

What do you need to do in enclosures in afternoon lab?

Answer 18

check white board, sign provide diets/water (sign out diet), clean bowls, remove enrichments, wrap up projects, update data cards, return keys

Question 19

What do you do in rounds?

Answer 19

Animals (physical, behavioral, needs), Enclosure (secure, integrity, shift doors), Guest (signage, landscaping, safety).

Question 20

What do you do for landscaping?

Answer 20

Exhibit: Water plants, remove toxic/invasives, remove sharp points
Viewing area: Water plants, remove branches and fungus, weed, clean sign, trim branches
Surrounding: remove branches, trim branches, remove debris, maintain trail

Question 21

What is recorded daily (at the end of each lab)?

Answer 21

Diet, cleaning, enrichment, behavioral, medical, signature

Question 22

What should be reported on a data card?

Answer 22

Must be communicated verbally as well!
Data (diet, health, etc.), medication, behavioral observations, changes in appetite, coat, vocalizing, breathing, bowel movements, nesting or courtship behaviors, aggression, etc.

Question 23

Why would you submit a diet change card?

Answer 23

Change in animal count, physical conditions, season, new food item availability. Log the submission of diet change cards

Question 24

What forms are special to Herps and Education?

Answer 24

Reptile/amphibian maintenance form, feeding record (for individual animals)

Question 25

What are the steps in fecal examinations (am lab)?

Answer 25

This is to check for parasites by both 1) fecal flotation, and 2) direct smear technique;

1) acquire a sample with wooden spatula or toothpick
2) set up float test
3) run smear test
4) read smear test
5) read float test
6) clean up
7) record results

Question 26

Review Area Chores - p 14

Answer 26

Commissary (slab, enrichment shed, keeper break room, hay shed)
Birds 1 (slab, Florida Pond bridge and bridge into Pavilion, her house exterior)

Question 27

What is important to now about medications?

Answer 27

dosage, preparation ,obtaining medications, recording medications

Question 28

What are ways to dispose of waste?

Answer 28

Compost pile, limb pile, construction pile, household garbage dumpster, recycling locations

Question 29

What do you do if you see a pest problem?

Answer 29

notify the zoo manager

Question 30

What is the SFTZ education mission statement ?

Answer 30

“Adding value the lives of our students and enriching our community by promoting environmental well-being and ecological values through conservation education.”

Question 31

What is the SFTZ guest service philosophy?

Answer 31

treat every guest with courtesy, kindness and respect. It is our responsibility to exceed all guest expectations. Remember, winning hearts for animals begins with a smile.