Procedures 4 Flashcards

1
Q

Service animal briefing?

A
  • dog must always be restrained and on the absorbent mat provided throughout the flight
  • explain transit procedure and when they can relieve the dog during turnaround duties
  • disembark last
  • special pax briefing if needed
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2
Q

Where can service animals sit?

A

Row 2D and 2F
Can be seated in row one

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3
Q

What is your 20 second review ?

A

Operation of emergency exits
Location of emergency equipment
Drills- cc actions
Asked bodied assistants
Brace position for pax and crew
Commands
Conditions outside the aircraft

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4
Q

What are the 20 second review extras?

A
  • Which aircraft am I on?
  • which station am I at?
  • what is my brace position?
  • when can I initiate an evacuation?
  • hold onto assist handle
  • manual inflation handle
  • check integrity of the slide
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5
Q

What are the 4 levels of threat?

A

Level 1 - verbal abuse
Level 2 - physical assault
Level 3 - life threatening
Level 4 - attack on FD

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6
Q

What are the requirements to sit at the OWE?

A
  • must be 15 years old or over
  • not travelling with someone that requires assistance
  • not someone that uses an extension seatbelt
  • not impaired
  • be in good physical condition
  • willing to assist in an emergency
  • able to read and understand information card
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7
Q

What is hypoxia ?

A

Lack of oxygen to the brain

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8
Q

What are mild symptoms of hypoxia?

A
  • fatigue
  • listlessness
  • lack of concentration
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9
Q

What are the moderate symptoms of hypoxia?

A
  • lack of self criticism
  • mood changes and confusion
  • breathlessness
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10
Q

What are the moderate symptoms of hypoxia?

A
  • lack of self criticism
  • mood changes and confusion
  • breathlessness
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11
Q

What are the severe symptoms of hypoxia ?

A
  • death
  • cyanosis
  • unconsciousness
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12
Q

How would you treat a passenger with hypoxia?

A
  • administer oxygen 4L per min
  • loosen tight clothing
  • encourage to breathe normally
  • continue to monitor
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13
Q

How would you treat a passenger with hypoxia?

A
  • administer oxygen 4L per min
  • loosen tight clothing
  • encourage to breathe normally
  • continue to monitor
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14
Q

What is the TUC ?

A

20,000ft - 5-10 mins

25,000ft - 2-3mins

30,000ft - 45-75 secs

35,000ft - 30-40 secs

40,000ft - 20-30 secs

45,000ft - 15-20 secs

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15
Q

What are the 3 types of gas bubble formations?

A

The bends- painful joints
The chokes- trouble breathing
The creeps - itchy skin

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16
Q

What is the treatment for decompression sickness ?

A
  • administer 4L oxygen per min
  • inform captain who will descend to a lower altitude
  • lay flat on floor if conscious
  • if unconscious put them in the recovery position
  • restrict body movement
  • divert to nearest airport with hyperbaric chamber
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17
Q

What do you notify the pilot if there is a DG spill?

A
  • location
  • appearance
  • smell
  • source - gas/ solid/ liquid
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18
Q

What are your procedures for dangerous goods?

A
  • perform cabin checks
  • turn master galley switch off
  • relocate oxygen if in immediate area
  • relocate pax
  • have fire fighting equipment ready
  • lower the temperature and Max airflow
  • oxygen masks may deploy
  • collect DG kit
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19
Q

How do you absorb and stow a liquid DG?

A
  • sprinkle the granules to absorb the spillages
  • scoop the granules into rubbish bag, place scraper and scooper and outer gloves and tie the bag
  • place tied bag into second bag with remaining gloves and tie the bag
  • isolate and stow DG in the toilet and lock it off
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20
Q

How do you absorb a stow a solid DG?

A
  • place DG into bag
  • remove outer gloves and tie off the bag
  • place tied bag into second bag with mask, gloves and apron and tie the bag
  • isolate and stow in empty waste bin in the toilet and lock it off
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21
Q

Explain the sterile FD procedure for take off?

A

Sterile light (limited contact) on after “cabin secure crew seated”

Non contact when full engines applied until landing gear is up

Limited contact ends when sterile light goes off

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22
Q

What can you call the FD for during limited contact?

A
  • medical emergency
  • fire in the cabin
  • severe smoke in cabin
  • someone is trying to open emergency exit
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23
Q

What can you call the FD for during no contact ?

A
  • fire is in the cabin and flames are visible
  • pax trying to open emergency exit
24
Q

Sterile FD procedure for landing ?

A

Limited contact starts after “cabin secure crew seated” and sterile light goes on

No contact starts when landing gear comes down until off the active runway goes back to limited contact until sterile light goes off

25
Q

What do you notify the captain in a hijack situation?

A
  • appearance
    -Nationality
  • number of attackers
  • weapons
  • knowledge of aircraft
  • seat number
26
Q

Cabin control during hijack?

A
  • do not aggravate the hijacker
  • ask hijacker if you can make pac more comfortable
  • keep limited contact with the FD
  • keep hijacker out of the FD
  • follow orders from pic
  • don’t publicise outside of the company
27
Q

What is a sterile area ?

A

Area within the terminal building between the screening point and aerobridge or Airside terminal door.

28
Q

what items do you not check when performing hot check?

A
  • PSU
  • smoke test
  • Interphone
29
Q

What does blue light mean on airport airside mean?

A

5 mile radius - cease operations

30
Q

What does white light mean on airport airside mean?

A

10 m radius - thunderstorm alert

31
Q

Where do we seat infants on the 190?

A

On the right hand side because there is an extra mask

32
Q

What is the max number of infants on 170?

A

6

33
Q

What is the max number of infants on 190?

A

12

34
Q

What is DPL safety?

A
  • a CSO must be in the DPL at all times
  • Yellow safety strap placed across the door ready for DPL
35
Q

Cabin spraying?

A
  • use the green can for the cabin
  • Use 40g for 170/190
36
Q

Rejected take- off procedure ?

A
  • remain seated and assume brace position
  • Wait for pilot PA
37
Q

What are the 3 possible PAs ?

A

Alert PA - “Attention all pax remain seated and await further instructions”

Alert cancel PA - “Ladies and gentlemen our condition is safe. Remain seated. Cabin crew resume normal duties”

Evacuation PA - “all exits, evacuate evacuate, all exits”

38
Q

What are the 3 possible PAs ?

A

Alert PA - “Attention all pax remain seated and await further instructions”

Alert cancel PA - “Ladies and gentlemen our condition is safe. Remain seated. Cabin crew resume normal duties”

Evacuation PA - “all exits, evacuate evacuate, all exits”

39
Q

Should you not hear anything from the Flight deck, what are your responsibilities?

A
  • call FD after 15 seconds, if no response start an evacuation
40
Q

Should you not hear anything from the Flight deck, what are your responsibilities?

A
  • call FD after 15 seconds, if no response start an evacuation
41
Q

What are the possible outcomes of a rejected take off?

A
  • precautionary disembarkation
  • Rapid evacuation
  • Taxi to terminal
  • Another take off
42
Q

What are the possible outcomes of a rejected take off?

A
  • precautionary disembarkation
  • Rapid evacuation
  • Taxi to terminal
  • Another take off
43
Q
A
  • life jackets
  • Slide
  • Seat cushions
44
Q

What exits do we use for a ditching on the 170?

A

L1 & R1

45
Q

When should checks be done ?

A

Cabin - 30
Lav - 20

46
Q

What does test stand for?

A

Type of emergency
Evacuation- is it necessary
Signals for brace and impact
Time available to prepare the cabin

47
Q

What is a hijack?

A

Where one or more people try to unlawfully by force or threat to control the aircraft

48
Q

What is the rate of breaths to compression?

A

2:30

49
Q

When can cabin crew stop CPR?

A
  • medical aid takes over
  • Doctor has pronounced them dead
  • Becomes physically impossible or unsafe to continue
  • Casualty recovers
  • If captain advises cc to be seated for landing
50
Q

What do you inform cso when arriving ?

A
  • Any specials
  • Screened/ unscreened
  • Domestic/ international
  • How many pax
51
Q

Where a flight has departed from an unscreened Airport and transits a screened port prior to departing for another screened airport, cabin crew shall complete the following:

A
  • full cabin security checks
  • Baggage must be removed and screened
  • Transits must disembark
  • Pax must re enter the secure area through security screening check point
52
Q

When should roster requests be submitted?

A

Emailed min 7 days prior

53
Q

When should trip swaps be submitted?

A

Min 48 hours

54
Q

What is the missed approach PA?

A

Ladies and gentlemen, the captain has initiated a missed approach. This is a normal procedure. Please remain seated with your seatbelts securely fastened and await further instructions from the flight deck.

55
Q

What are possible reasons for missed approach?

A
  • bad weather
  • ATC instruction
  • Technical failure
56
Q

When do cc initiate an emergency?

A
  • ditching
  • Aircraft broken up
  • Fire
  • Pilot incap
  • Severe smoke in cabin