PROBLEM SOLVING Flashcards
1
Q
What is problem solving ?
A
Process of gathering information to identify solutions
2
Q
Problem solving process ?
A
1) define the problem (identify solutions)
2) generate alternative solutions (take considerations on multiple alternatives)
3) evaluate and select an alternative (the possibilities of the alternative)
4) implement and follow up on solution (decide whether to to proceed on the solution or waiting for the feedback from others)
3
Q
Skills in problem solving
A
- creativity
- research skills
- teamwork skills
- emotional intelligence
- risk management
- decision making