Problem 8 Flashcards

1
Q

Mindfulness

A

Refers to a state of

  1. nonjudgmental attentiveness to
  2. awareness of

moment-to-moment experiences

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2
Q

Mindfulness has several key characteristics.

Name them

A
  1. Rezeptive awareness + registration of inner experiences
  2. Mindful info processing is pre-conceptual
    - -> noticing what is happening bu not evaluating, analyzing, reflecting
  3. Characterized by a present-oriented consciousness in which individuals focus on the moment
    - -> rather than thinking about past or future
  4. It is an inherent human capacity that varies in strength across situations or persons
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3
Q

Naturally-occuring mindfulness is related to … ?

A

Behavior regulation + psychological health

–> it can occur in everyday life and is determined by the degree by which one is fully immersed in the present moment + the duration

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4
Q

Affective-events theory

AET

A

Suggests that mindfulness may be positively related to job satisfaction

–> since work events are proximal causes of employee affective reactions, which in turn predict job satisfaction

e.g. mindful people will observe stressful events more objectively + refrain from attaching a meaning or evaluation to it, which win turn will help not to be biased

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5
Q

Emotional labor theory

A

Suggests that employees make use of two different ER strategies when they face a discrepancy between actually felt vs required emotions

–> surface vs deep acting

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6
Q

Surface acting

A

Aims at altering the outward emotional expression w/o changing the actual feeling

–> suppressing negative feelings + faking positive ones

e.g. done when you have to be of service to an unpleasant costumer

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7
Q

Surface vs deep acting influence on job satisfaction

A

Surface has a negative influence vs deep none

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8
Q

Employees work ing emotionally demanding jobs usually exert surface acting very frequently, which elicits negative feelings in terms of job satisfaction.

How can this be overcome ?

A

Through mindfulness burnout can be prevented in terms of emotional exhaustion

–> mindfulness counteracts surface acting because we use more PFC activity thus more rational

THUS: surface acting is turned into deep acting

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9
Q

Mindfulness affects …?

A
  1. Surface acting
  2. Emotional exhaustion
  3. Job satisfaction
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10
Q

Burn out

A

Indicates whether employees experience high levels of exhaustion + disengagement toward the job

–> indicator of long-term well-being

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11
Q

Why does burnout vary between persons ?

A

Because individuals high in neuroticism + exposed to unfavorable work environment are more likely to burn out

–> as opposed to emotionally stable

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12
Q

Job demands resources model

JD-R

A

Suggests that longterm exposure to job demands will exhaust employees cognitive + physical resources

–> on the long run will lead to energy depletion + health problems

e.g. cardiovascular or musculoskeletal diseases

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13
Q

Effort recovery theory

A

Employees have to invest effort to achieve work relate goals

–> this effort produces physical + physiological costs that are associated with working

BUT: these reactions are usually shortlived + reversible, but under certain circumstances they may turn into longterm chronic health problems

ex.: continuation of work during off-job time

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14
Q

Low effort activités

A

Require little to no effort and thus pose no additional demands on psychobiological system

–> contribute to adequate daily recovery by replenishing used physical + cognitive resources or acquiring new ones

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15
Q

Social acitivites

A

May lead to acquisition of social resources since these activities open up channels for social support

–> draw on different personal resources than those required to accomplish work-related tasks, thus relaxing

e.g. going out with friends, talking to family

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16
Q

Physical activities

A

Contribute to daily recovery because exercise increases

  1. level of endorphins
  2. body temperature
  3. secretion of noradrenalin, serotonin, dopamine

–> all of which have antidepressant effects

17
Q

Name the 2 main dimensions of burn out.

A
  1. Exhaustion
    - -> affective, physical cognitive aspects
  2. Disengagement from work
    - -> lack of interest in the job
18
Q

Physical vigor

A

Affective state where individuals feel full of pep + experience physical strength

19
Q

Cognitive liveliness

A

Feeling alert, being creative, thinking rapidly

20
Q

For employees with LOW burnout levels, which type of activity is beneficial for daily recovery from work ?

A

Social + physical activities

–> but not low effort ones, since they are more related to boredom to them

ALSO: they are not in immediate danger when continuing their work in their off-work time

21
Q

For employees with HIGH burnout levels, which type of activity is beneficial for daily recovery from work ?

A

Low effort, physical + social

AND: most important to stop spending time on work-related activities during off-job time

22
Q

Why is it crucial for high burnout level employees to stop spending time on work-related issues during off-job time?

A

Because they suffer from a

  1. Decline in daily recovery
    - -> in terms of physical vigor, cognitive liveliness + recovery
  2. Loss in enduring physical + cognitive resources
    - -> chronically exhausted, disengagement from work

THUS: when dealing with work-related things outside of work, they are usually not equipped to do so due to energy depletion, which will in turn further deteriorate their well being

23
Q

Why are people low in burnout better equipped to deal with meaning work-related activities int he off-job time ?

A

Because they have higher levels of vigor

–> this is why daily recovery levels are not negatively affected

24
Q

Resources theory

A

The restoration of resources becomes more crucial or well-being in the face of enduring resource loss

–> in line with enduring resource loss of high burnout people

25
Q

Work engagement

A

Refers to a positive + fulfilling work-related state of ming

–> related to good mental health + increased job resources

26
Q

What did the Sonnentag study find out on the relation between recovery levels and work engagement ?

A
  1. Morning recovery level predicts work engagement
  2. Work engagement predicts recovery level at the end of workday

BUT: situational constraints may have in influence

27
Q

In which way do Situational constraints influence recovery vs work engagement relationship?

A
  1. Affective consequence
    - -> experience of anger, anxiety will lead to ER

AND: ER will interfere with work engagement + will consume additional resources, thus drop of recovery level

  1. Lack of info or supplies to successfully complete the task
    - -> will require additional effort to get the work done