Printers

Question 1

Examples of computer languages that describe the appearance of a printed page include: (Select 2 answers)

LPR
PS
IPP
PCL
LPD

Answer 1

PS
PCL

PS stands for PostScript — a type of vector graphic file. Its strength lies in its ability to make digital graphics and text ready to print. You can send a PS file directly to a printer without needing to open it in an application.

Printer Control Language, or PCL, is a common printing language used widely by many different printer manufacturers. PCL is supported by many different operating systems which allows for the same printer to work in many different environments. PCL is device dependent.

Question 2

A printer’s capability to print on both sides of a paper sheet is referred to as duplex printing.

True
False

Answer 2

True

Question 3

Common printer configuration options include paper orientation settings which enable switching between Portrait mode (vertical orientation of the printout), or Landscape mode (horizontal orientation). Some printers might also offer an additional paper orientation option which enables the printout to be rotated by a specific degree. For most printers, the default paper orientation mode is Portrait mode.

True
False

Answer 3

True

Question 4

Security measures that can be implemented on an MFP might include user authentication on the device via system software, restricting physical access only to authorized users wearing appropriate ID badges, reviewing audit logs, or setting up Personal Identification Number (PIN) printing (a.k.a. secured prints) that would require numeric passcode before accessing printing jobs.

True
False

Answer 4

True

Question 5

Which MFP feature optimizes processing of multi-page documents?

ADF
CIFS
KVM
APFS

Answer 5

ADF

An ADF (Automatic Document Feeder) is a great feature to have when used properly. It gives you the ability to feed several pages into a multifunction printer, scanner or copier, allowing you print print, copy or scan multiple pages at once without having to manually insert each piece of paper.

Question 6

Which of the answers listed below refers to a laser printer component that holds the representation of the output image drawn on its surface by the laser printer’s laser?

Transfer belt
Print head
Transfer roller
Imaging drum

Answer 6

Imaging Drum

Question 7

What is the name of a laser printer component that applies high temperature and pressure to bond the toner to the paper?

Print head
Transfer roller
Fuser assembly
Imaging drum

Answer 7

Fusser Assembly

Question 8

In color laser printers, a hardware component that picks up all color layers of an image from imaging drums before passing the complete image onto the paper is called:

Imaging drum
Separation pad
Print head
Transfer belt

Answer 8

Transfer Belt

Question 9

In laser printing, the function of a transfer roller is to apply electrical charge to the paper to move the representation of an image or text (consisting of toner) from the imaging drum to the paper.

True
False

Answer 9

True

Question 10

Which of the printer hardware components prevent multiple sheets of paper from being fed into the printer at one time? (Select 2 answers)

Tractor feed
Separation pad
Duplexing assembly
Transfer belt
Pickup roller

Answer 10

Separation pad
Pickup roller

Question 11

What is the name of a printer component that allows for automatic printing on both sides of the page?

Pickup roller
Duplexing assembly
Transfer roller
Fuser assembly

Answer 11

Duplexing Assembly

Question 12

Which of the following answers lists the correct sequence of steps in the laser printing process?

Processing, exposing, charging, transferring, developing, fusing, cleaning
Developing, cleaning, exposing, transferring, charging, fusing, processing
Processing, charging, exposing, developing, transferring, fusing, cleaning
Cleaning, fusing, exposing, developing, transferring, processing, charging

Answer 12

Processing, charging, exposing, developing, transferring, fusing, cleaning

Question 13

A set of printer replacement parts is commonly referred to as:

Spare kit
Field Replaceable Unit (FRU)
Maintenance kit
Standard technician toolkit

Answer 13

Maintance Kit

Question 14

Which of the following tools would be the most appropriate for cleaning the inside of a laser printer? (Select 3 answers)

Toner vacuum
Can of compressed air
Regular vacuum
Magnetic cleaning brush
Isopropyl alcohol

Answer 14

Toner Vacuum
Magnetic cleaning brush
Isopropyl Alcohol

Question 15

The procedure of adjusting printer output to match the image shown on a computer display is known as printer calibration test.

True
False

Answer 15

True

Question 16

Which of the answers listed below refers to a relatively inexpensive printer type commonly used in SOHO environments?

Inkjet
Thermal
Laser
Impact

Answer 16

Inkjet

Question 17

Which of the inkjet printer components is the most expensive to replace?

Tractor feed
Ink cartridge
Fuser assembly
Imaging drum

Answer 17

Ink cartridge

Question 18

Which of the following answers refers to a printer type commonly used as PoS terminal component?

Inkjet
Laser
Thermal
Impact

Answer 18

Thermal

Question 19

In impact printing, calibration helps to ensure that the colors and layout represented on the monitor display match the colors and layout of the printed image.

True
False

Answer 19

False

Question 20

Which type of printer takes advantage of a tractor feed during printing process?

Inkjet
Laser
Impact
Thermal

Question 21

Which of the printer types listed below falls into the category of impact printers?

Laser
Inkjet
Thermal
Dot matrix

Answer 21

Impact

Question 22

Which of the following printer types provide the capability to produce duplicate pages (multipart forms) during printing process? (Select 2 answers)

Inkjet
Thermal
Impact
Dot matrix
Laser

Answer 22

Impact
Dot matrix

Question 23

Which of the printer types listed below uses inked ribbon to produce an imprint on paper?

Inkjet
Dot matrix
Thermal
Laser

Answer 23

Dot Matrix

Question 24

A single sheet or roll of printing paper with holes punched along each side is designed for use with:

Laser printers
Dot matrix printers
Inkjet printers
Thermal printers

Answer 24

Dot Matrix printers

Question 25

Which type of printer uses plastic filament or resin to produce output?

Laser printer
Impact printer
3D printer
Thermal printer

Answer 25

3D printer

Question 26

In laser printing, vertical lines on each output page indicate a problem related to:

Imaging drum
Printer driver
Color settings
Printhead nozzles

Answer 26

Imaging drum

Question 27

Which of the following troubleshooting steps would solve the problem of vertical lines on the output pages of an inkjet printer? (Select 2 answers)

Calibrating the printer
Replacing the imaging drum
Updating printer drivers
Cleaning printheads
Replacing ink cartridges

Answer 27

cleaning printheads
replacing ink cartridges

Question 28

Garbled characters on output pages would indicate a printing problem related to:

Calibration
Printer driver
Fuser assembly
Imaging drum

Answer 28

printer driver

Question 29

In laser printing, toner falling off of the printed copy indicates a problem with:

Toner cartridge
Print head
Cleaning blade
Fuser assembly

Answer 29

fuser assembly

Question 30

Which of the symptoms listed below would indicate a depleted toner cartridge as the source of a printing problem? (Select 2 answers)

Faded printouts
Garbled characters on printer output pages
Ghost images
Printing blank pages
Vertical streaks on each output page

Answer 30

faded printouts
printing blank pages

Question 31

Faded printouts on the output of an inkjet printer indicate a problem related to: (Select 2 answers)

Depleted toner cartridge
Incorrect color settings
Dried out ink on the printhead nozzles
Printer software
Depleted ink cartridge

Answer 31

dried out ink on the printhead nozzles
depleted ink cartridges

Question 32

Examples of printer problems that might be closely related to malfunctioning pickup rollers include: (Select 2 answers)

Paper not feeding
Incorrect paper orientation
Multipage misfeed
Speckling on printer pages
Double/echo images on the print

Answer 32

paper not feeding
multipage misfeed

Question 33

In MS Windows, the problem of a nonresponsive printer with multiple prints pending in queue can be solved by restarting the Print Spooler service. The Print Spooler configuration options can be accessed by pressing Windows logo + R key combination, typing in services.msc in the Run dialog box + pressing Enter, double-clicking on the Print Spooler service, and modifying settings on the Recovery tab. Manual restart can be performed by right-clicking on the Print Spooler service in the Services window and selecting Restart from the pop-up menu.

True
False

Answer 33

True

Question 34

The problem of speckling (tiny dots/spots) on the printer’s output pages can be caused by leaky cartridges and accumulation of foreign material inside the printer case.

True
False

Answer 34

True

Question 35

Which step of the laser printer imaging process requires troubleshooting when a printer produces double/echo images (a.k.a. ghost images) on the output pages?

Charging
Fusing
Exposing
Developing
Cleaning

Answer 35

cleaning

Question 36

Which of the following actions would be of help while troubleshooting incorrect color settings on the printer’s output pages? (Select 3 answers)

Replacing toner cartridge
Calibrating the display
Using appropriate printing paper
Calibrating the printer
Replacing ink cartridge

Answer 36

calibrating the display
using appropriate printing paper
calibrating the printer

Question 37

On the CompTIA A+ exam, the term “Finishing issues” in the context of printing process refers to post-printing problems related to additional functionalities offered by some office printers, such as stapling documents and punching holes in printouts. The problem of staple jams can be solved by locating a staple case on the printer and manually removing any jammed staples. For printers that can punch holes in documents, a common maintenance task would be locating a hole-punch waste container on the printer and emptying its contents. Troubleshooting the location of staples and holes on the printout page can be performed via printer’s software.

True
False