Printer Troubleshooting

Question 1

Printer is using the wrong colors = toner/ink cartridge slots in the incorrect slots

Answer 1

Incorrect chroma display

Question 2

Hole or dot inside the final output = replace print head which replaces all dots with new ones. Ink faded? Replace the ribbon

Answer 2

Impact/Dot Matrix Printer

Question 3

White lines on inkjet printers = run the cleaning cycle

Answer 3

Jet inside the print head is dirty and blocked

Question 4

Drum inside a laser printer isn’t the entire size of a sheet of paper = replace toner cartridge and drum to fix it

Answer 4

Ghosting images

Question 5

Fuser is not hot enough to properly melt toner to the paper = check voltage of fuser

Answer 5

Toner not fusing to paper

Question 6

Vertical or horizontal lines

Answer 6

Dirty feed rollers/photosensitive drum. Check rollers and replace

Question 7

Loose toner that is heated and melted onto paper in a random pattern = use toner vacuum

Answer 7

Speckled output

Question 8

Primary charge roller is dirty or damaged, or PS malfunction = trouble shoot the corona wire/replace drum and toner cartridge

Answer 8

Black stripes or whole black pages

Question 9

White stripes on a laser printer

Answer 9

dirty drum, poor toner distribution

Question 10

Blank page

Answer 10

Software issue, or ink/toner seated incorrectly

Question 11

Draft Output Mode, running out of ink or toner

Answer 11

Faded print