Print Management

Question 1

Which printer permission would you assigned to you a users so that she can pause the printer?

Answer 1

Manages this printer

Question 2

A customer has called to complain that the colors in photos she hasn’t printed on the color inkjet printer your store sold her don’t match the colors in the originals. Assuming the customer is using a Windows workstation, what should you do to resolve this issue? (Select two)

– Download and install the latest printer drivers
– Use the drive rollback to restore an earlier version of the printer driver
– Run Windows FIXCOLR utility to automatically calibrate the drivers color setting
–Educate the customer on the limitations of ink jet printers
– Use the color management tab of the printer driver to adjust the drivers color setting
– Instruct customer to upgrade to a color laser printer

Answer 2

Download and install the latest printer drivers

Use the color management tab of the printer driver to adjust the drivers color setting

Question 3

You want to make a printer on a Windows workstation available only between certain hours. Which path would you want to be used to edit this setting?

– In the printers and faxes folder, right click the printer object and select Printing Preferences ….
– In the Device and Printers, click File and select Server Properties. Use the Advanced tab
–In the Device and Printers, right click the printer object and select Properties. Use the General tab
–In the Device and Printers, right click the printer object and select Printer Properties. Use the advanced tab

Answer 3

In the Device and Printers, right click the printer object and select Printer Properties. Use the advanced tab

Question 4

A user receives printouts consisting of several pages of seemingly random characters every time he prints to a network printer. The printer seems to work fine for all other users. What is the most likely cause a problem?

Answer 4

The user is using an incorrect printer driver

Question 5

You’re responsible for ordering consumables for organizations printers. These printers are heavy utilized by users who demand the most and reliability. Which of the following would be the best option when ordering new toner for these printers?

– Toner refill kits
– Discount toner cartridges from a third-party manufacturer
–Toner cartridges recommended by the printer manufacture
– Remanufactured cartridges from a recycler

Answer 5

Toner cartridges recommended by the printer manufacture

Question 6

You have a 64-bit Windows 7 workstation with three shared printers. You want to have the drivers for a 32-bit version of the operating system. Which method would you choose to add drivers the least amount of effort?

– For each printer, right-click the printer and choose properties. At the settings on the sharing tab
– Add the drivers to your print server and print management
– In the printers folder, right-click and choose server properties… Settings on the events tab
– For each printer, right-click the printer and choose properties. At the settings on the device settings tab
– For each printer, right-click the printer and she’s properties. Edit the settings on the advanced tab

Answer 6

Add the drivers to your print server and print management

Question 7

Which printer management components would you use to view the port used by the printer? (Select two)

– Print queue properties
– Print queue
– print spoolingservice
– Print Server properties
– Printer properties

Answer 7

Print Server properties

Printer properties

Question 8

On the main network printer, another users print job has stalled. You try to delete the print job, but can’t. What is the reason why you can’t delete the print job?

Answer 8

You do not have the management document permission

Question 9

Which printer management component would you use to view the drivers use by the printer?

–Print spooling service
– Print server properties
– Printer properties
– Print queue

Answer 9

Printer properties