Principles of Practice Flashcards
1
Q
What does the process of sterilisation achieve?
A
Destruction of any bacteria and other microorganisms.
2
Q
When are closed questions useful?
A
When trying to gather basic facts.
3
Q
State three reasons for using open ended questions when consulting a client.
A
- More detailed information from client
- To allow client to ask questions
- To ensure treatment objections are met
4
Q
Why should a therapist wear a uniform?
A
- gives a professional identity
* acts as a piece of protective work wear
5
Q
What are three methods of communication with clients?
A
- verbal
- non-verbal (body language and gestures, written communication)
- listening techniques
