Principles of Leadership & Teamwork

Question 1

How leadership models impact team performance & motivation

Answer 1

• Maslow: good leader should understand which level of need the person needs to address
  ○ Self-actualisation
  ○ Esteem
  ○ Belonging
  ○ Safety
  ○ Physiological
• Herzberg: good leader ensures Hygiene factors are dealt with, and uses Motivation factors to drive performance

Question 2

Explain how a leader should change leadership styles in different situations

Answer 2

Situational Leadership model:
* Directing: addressing an issue that threatens the project’s objectives
* Coaching: when there’s time to develop the team as well as focus on goals
* Supporting: while establishing the team for the longer term; responding to a change
* Delegating: when the team are established and project is going well

Question 3

Characteristics & benefits of an effective team

Answer 3

• Characteristics
  ○ Clear roles & responsibilities
  ○ Trust
  ○ Effective communication
  ○ Temporary for projects; longer term for programmes/portfolios
  ○ Common aim
• Benefits:
  ○ Better quality of work/outputs
  ○ More effective communication, saving time & avoiding misunderstandings
  ○ Increased productivity
  ○ Improved motivation
  ○ Increased innovation & problem-solving

Question 4

Factors which impact leadership of virtual teams

Answer 4

• Practical:
  ○ Technology
  ○ Timezones
  ○ Availability
• Communication:
  ○ Primarily written (which tool?)
  ○ Primarily video calls (planned or ad hoc?)
  ○ Primarily verbal (phone calls?)
• Async or planned during overlaps in timezones/availability?

Question 5

Factors which influence the creation, development & leadership of teams

Answer 5

• Belbin’s Team Roles
  Plant comes up with ideas
  Implementer makes things happen
  Completer Finisher uses established systems
• Myers-Briggs
  Extrovert/Introvert
  Sensor (realist)/Intuitive (abstract)
  Thinker/Feeler
  Judger (organised)/Perceiver (flexible)
• Tuckman
  Forming
  Storming
  Norming
  Performing
  Adjourning