Principles of consumer law

Question 1

What is consumer law?

Answer 1

All aspects of how a business interacts with its customers.

Question 2

What are some drawbacks of consumer law?

Answer 2

Businesses must keep up to date
Restrictions
Costly
Bad publicity
Legal actions

Question 3

What are some advantages of consumer law?

Answer 3

Less likely to be fined/sued
Considered professional
Customer loyalty
Improved relationship with stakeholders
Good publicity