Principles

Question 1

CALMS

Answer 1

Culture, Automation, Lean, Measurement, Sharing.

DevOps Philosophy.

Question 2

Operations is a software problem.

Answer 2

True

Question 3

The Wisdom of Production

Answer 3

After running the software in prod, we learn on how it behaves and how the users use it. Learn from the tickets created and the direct connection to reality.

Question 4

Objective of SRE?

Answer 4

1. Automate this year’s job away.
2. Move fast by reducing cost of failure.
3. Share ownership with Developers.
4. Use same tooling regardles of function.

Keywords:
Availability, Latency, Performance, Efficiency, Change Management, Monitoring, Emergency Response, Capacity Planning.