Pricing, Billing, and Governance Flashcards
What’s the difference between Control Tower and Systems Manager?
Control Tower sits atop Organizations to ensure accounts conform to company-wide strategy by using a multi-account strategy.
Systems Manager gives visibility and control over AWS resources.
How can a customer with the Enterprise Support plan get help with billing and account questions?
Contact the Support Concierge team
Use the AWS Support API to programmatically open a case with AWS Support
What do Technical Account Managers (TAMs) do?
Provide proactive best-practice guidance
Assist with architecting
Assist with developing
Assist with running AWS solutions
How can a customer on the Developer Support plan open a system impaired support case?
Open a technical support case via email
What are the benefits of using Organizations?
Account governance. Quick and automated way to create new accounts or invite existing accounts.
Cost savings. Receive volume discounts due to combined usage.
Consolidated billing. Receive one bill for multiple accounts
Does AWS Organizations alert you when new accounts are set up?
No
Which support plan normally includes Infrastructure Event Management?
Enterprise plan.
Also available to Business Support customers, but they must pay an additional fee to use this service.
What is Infrastructure Event Management?
A structured program
Helps you plan for large-scale events
e.g.
* product/application launches
* infrastructure migrations
* marketing events
Who can help a company plan and conduct a migration from an on-prem data centre to the cloud?
AWS Partner Network (APN) Consulting Partner
AWS Infrastructure Event Management
Which services can help an independent developer monitor service limits to ensure they don’t exceed free-tier usage?
CloudWatch Alarms determine the percentage of utilisation vs the limit.
Trusted Advisor has a service limit dashboard.
What does Config do?
Allows you to assess, audit, and evaluate the configurations of your resource over time.
Works with EC2 instance, on-prem servers, and servers/VMs in environments provided by other cloud providers.
How can a system administrator who works for a company managing several AWS accounts set up a Convertible Reserved Instance (RI) across different AWS accounts?
Use consolidated billing with AWS Organizations.
Allocate resources and apply policies across accounts.
Which types of payments are available for Reserved Instances?
All up-front (AURI)
Partial up-front (PURI)
No up-front (NURI)
Who should an AWS Enterprise customer contact with questions about billing and your overall AWS account?
AWS Concierge
Which paid AWS Support plan is best for production workloads but keeps costs to a minimum?
Business Support plan
