Pricing and Support Flashcards

1
Q

What are the 3 AWS Free Tier types

A

-Always Free
-12 Months Free
-Trials

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2
Q

How does AWS pricing work

A

-Pay for what you use
-Pay less when you reserve
-pay less with volume-based discounts when you use more

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3
Q

What is the AWS Pricing Calculator

A

lets you explore AWS services and create an estimate for the cost of your use cases on AWS

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4
Q

What do you use the AWS Billing & Cost Management dashboard for

A

-Pay your bill
-Monitor your usage
-Analyze and control your costs

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5
Q

What 7 functions does the AWS Billing & Cost Management dashboard give you access to

A

-Compare your current month-to-date balance with the previous month
-Get a forecast of the next month based on current usage.
-View month-to-date spend by service.
-View Free Tier usage by service.
-Access Cost Explorer and create budgets.
-Purchase and manage Savings Plans.
-Publish AWS Cost and Usage Reports

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6
Q

What is consolidated billing

A

feature of AWS Organizations enables you to receive a single bill for all AWS accounts in your organization

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7
Q

What is a benefit of consolidated billing

A

the ability to share bulk discount pricing, Savings Plans, and Reserved Instances across the accounts in your organization

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8
Q

What are AWS Budgets

A

create budgets to plan your service usage, service costs, and instance reservations

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9
Q

The information in AWS Budgets updates HOW many times a day

A

3 times a day

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10
Q

What is AWS Cost Explorer

A

a tool that lets you visualize, understand, and manage your AWS costs and usage over time

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11
Q

What are the 5 different Support plans offered for AWS

A

-Basic
-Developer
-Business
-Enterprise On-Ramp
-Enterprise

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12
Q

What is the basic support plan

A

-free for all AWS customers
-access to whitepapers, documentation, and support communities
-limited selection of Trusted Advisor checks
-AWS Personal Health Dashboard

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13
Q

What do customers in the Developer Support plan have access to

A

-Best practice guidance
-Client-side diagnostic tools
-Building-block architecture support, which consists of guidance for how to use AWS offerings, features, and services together
-ability to open an unrestricted number of technical support cases

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14
Q

What do customers in the Business Support plan have access to

A

-Use-case guidance to identify AWS offerings, features, and services that can best support your specific needs
-All AWS Trusted Advisor checks
-Limited support for third-party software, such as common operating systems and application stack components
-ability to open an unrestricted number of technical support cases

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15
Q

What do customers in the Enterprise On-Ramp Support plan have access to

A

-Pool of Technical Account Managers to provide proactive guidance and coordinate access to programs and AWS experts

-Cost Optimization workshop (one per year)

-Concierge support team for billing and account assistance

-Tools to monitor costs and performance through Trusted Advisor and Health API/Dashboard

-Consultative review and architecture guidance (one per year)

-Infrastructure Event Management support (one per year)

-Support automation workflows

-30 minutes or less response time for business-critical issues

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16
Q

What do customers in the Enterprise Support plan have access to

A

-A designated Technical Account Manager to provide proactive guidance and coordinate access to programs and AWS experts

-A Concierge support team for billing and account assistance

-Operations Reviews and tools to monitor health

-Training and Game Days to drive innovation

-Tools to monitor costs and performance through Trusted Advisor and Health API/Dashboard

-Consultative review and architecture guidance

-Infrastructure Event Management support

-Cost Optimization Workshop and tools

-Support automation workflows

-15 minutes or less response time for business-critical issues

17
Q

What is a Technical Account Manager (TAM)

A

educates, empowers, and evolves your cloud journey across the full range of AWS services providing expert engineering guidance, helping you design solutions that efficiently integrate AWS services, assist with cost-effective and resilient architectures, and provide direct access to AWS programs and a broad community of experts

18
Q

What is the AWS Marketplace

A

a digital catalog that includes thousands of software listings from independent software vendors

19
Q

What do you use AWS Marketplace for

A

find, test, and buy software that runs on AWS