Pricing and Support

Question 1

What does AWS Free Tier consist of?

Answer 1

• always free
• free for 12 months from initial sign up
• short free trials from the servie activation date

Question 2

Examples of services that are always free.

Answer 2

• Lambda - under 1M requests and 3.2M sec
• DynamoDB - up to 25GB/month
• SNS
• Amazon SageMaker
• Amazon Cognito
• Amazon Comprehend Medical

Question 3

Examples of services free for 12 months

Answer 3

S3 - free for 12 months up to 5GB

Question 4

Examples of services with free trials.

Answer 4

AWS Lightsail - 1 month trial of up to 750 hours.

Question 5

AWS pricing concepts

Answer 5

• pay for what you use
• pay less if you reserve
• pay less with volume-based discounts when you use more

Question 6

What is an AWS Pricing Calculator?

Answer 6

It allows for creating cost estimate for your use case.
Allows for comparing cost estimates across regions.

Question 7

Price components of the S3.

Answer 7

• storage (what you use)
• request and data retrievals
• data transfer (no cost in the same region, for data from the Internet or CloudFront)
• management and replication

Question 8

What can you do in the AWS Billing Dashboard?

Answer 8

• pay an AWS bill
• monitor usage
• analyze and control costs
• see month to date usage
• see free tier usage
• purchase and manage a savings plan

Question 9

What is Consolidated Billing?

Answer 9

A feature of AWS Organizations - billing consolidated for all accounts in the organization.

Question 10

Why is consolidated billing beneficial?

Answer 10

• use of bulk pricing discounts
• sharing reserved instances across accounts
• bill can be viewed in an itemized fashion

Question 11

What is the numer of accounts allowed in consolidated billing?

Answer 11

default is 4, but the quota can be changed

Question 12

What can be done with AWS Budgets?

Answer 12

• set custom budgets for e.g. costs or usage
• get alerts when budget is exceeded or is forecasted to exceed

Question 13

How often info in AWS Budgets is updated?

Answer 13

3 times a day

Question 14

What can you do with AWS Cost Explorer?

Answer 14

• various costs are visually presented
• costs can be grouped by various facets - service, region, tag, linked account
• you can create custom reports, e.g. daily for last month grouped by service

Question 15

What are AWS support plans?

Answer 15

• Basic
• Developer
• Business
• Enterprise On-Ramp
• Enterprise

Question 16

How are support plans billed?

Answer 16

Each month, no upfront agreement.

Question 17

Features of the AWS Basic support plan.

Answer 17

• free
• 24/7 customer service
• access to documentation and whitepapers
• access to support forums
• limited features of AWS Trusted Advisor

Question 18

Features of the AWS Developer suport plan.

Answer 18

• all features of basic
• building block architecture support
• best practice guide
• guidance on how to use offerings
• email customer suport directly, 24h response time, 12h when systems are impaired
• client-side diagnostic tools

Question 19

Features of the AWS Business support plan.

Answer 19

• all features of developer
• limited support for third-party software (e.g. OS)
• Trusted Advisor - all checks
• phone access to the support team, 4 hour response time if prod is impaired, 1 h if prod down
• access to infrastructure event management
• use-case guidance

Question 20

Features of AWS Enteprise support plan.

Answer 20

• all features of business
• 15 minute SLA for business critical workloads
• Technical Account Manager (consierge support team)

Question 21

What is AWS Marketplace

Answer 21

curated digital catalog to find, deploy, manage third party software

Question 22

Features of AWS Marketplace

Answer 22

• range of payment options
• one-click deployment
• annual licenses from on-prem can be transferred to AWS
• free trials, quickstart plans