Prerequisite Workbook - MyChart Flashcards
Why would the activation code be in an After Visit Summary?
Every patient is required to be sent home with an After Visit Summary. Putting an activation code on the AVS ensures that every patient will be sent home with an activation code.
Summon this activation code by typing
.mycact
activity to invalidate Doug’s code
MyChart Administration
What is the purpose of an activation code?
To supply a unique piece of information used to validate the patient’s identity.
You are working at the front desk and receive a call from a patient who has deactivated their account by logging in with the wrong password too many times. Where would you look in Hyperspace to reactivate the account?
MyChart Administration activity
Why might you choose to hide some diagnoses from the patient in MyChart?
Some diagnoses that may be life altering or are considered sensitive, and could cause the patient unnecessary stress to have it showing in their record. What diagnoses (if any) should be hidden from the patient in MyChart will be a decision your organization will make based on your patient population.
What is My Conditions?
My Conditions is a feature that allows patients to track information (medications, test results, goals, etc.) related to certain chronic illnesses, such as diabetes, COPD, CHF, and a few others.
When patients view the Preventive Care feature in MyChart, that same information is available to providers in which Hyperspace activity?
Health Maintenance
How can providers control what diagnoses on the problem list appear to patients in MyChart?
Providers can check or uncheck “Share with Patient” to determine if the condition should show up in MyChart or not.
The financially and legally responsible party. Typically refers to the patient, or one who is financially responsible for their medical bills, such as parent, guardian, or employer.
Guarantor
The insurance company, aka the payor, and the details of the benefit plan information. For example, insurance company Bravo Insurance (payor) offers Bravo Gold (plan) to insured members. Bravo Gold covers office visits at 80% of the billed amount.
Coverage
The person whose name is on the insurance plan.
Subscriber
A person covered on the insurance plan. The subscriber would also be a member of their own insurance plan
Member
records contain patient demographics; patient demographics are not to be confused with billing demographics, which are stored in the guarantor account.
Patient (EPT)
EPT
Patient
records store information concerning the person responsible for the self-pay portion of the visit. It stores all of the information about charges, payments, adjustments, billing demographics, as well as claim and statement history.
Guarantor account (EAR)
EAR
Gaurantor
records store information about the patient’s payor and plan, with details such as effective dates for the coverage, and subscriber demographics.
Coverage (CVG)
CVG
Coverage
the Batch Scheduler
Epic’s billing systems generate patient statements, using a scheduling utility
What options does Eric have for paying his bills?
Pay now or set up a payment plan
If Eric is having trouble with his finances, what can he do from this page to get help?
Manage financial assistance
If Eric has questions regarding his account, what can he do from this page to have the question answered?
Click on “Contact customer service”
What are two benefits of using paperless billing?
It will make managing your accounts easy, and help the environment!