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Purposive Communication > PRELIMS > Flashcards

PRELIMS Flashcards

1
Q

• comes from the Latin word “communis” which means common.

A

Communication

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2
Q

“to come together” or “to commune” – “to share something in common”.

A

common

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3
Q

• Process of changing ideas, thoughts, feelings and emotions from one person to another with the use of symbols which may be verbal and/or non-verbal and aims for understanding.

A

Communication

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4
Q
  • The one who initiates the communication.
A

• Sender

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5
Q
  • Provides the sender with feedback which may prompt the sender to clarify the message or signal to carry on as planned.
A

• Receiver

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6
Q

Made up of ideas and feelings that a sender-receiver wants to share with others.

A

• Message

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7
Q

– express through words

A

o Verbal symbols

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8
Q

express through gestures, inflection, tone, etc.

A

o Non-verbal symbols

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9
Q
  • Are means through which we transmit the message in either vocal or non-vocal messages.
A

• Channel

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10
Q

– are verbal and spoken

A

o Vocal messages

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11
Q

– maybe expressed in words or non-verbal symbols.

A

o Non-vocal messages

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12
Q
  • The behavioral response of the sender-receiver to each other. It is the information that comes back to the sender of the message and informs how well the message is getting through.
A

• Feedback

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13
Q

– comes from the physical environment

A

o External noise

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14
Q

– confined within the psychological and sociological nature of individuals when thoughts and feelings are engrossed on something other than the communication at hand.

A

o Internal noise

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15
Q
  • An interference that bars the message from being understood or interpreted.
A

• Noise

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16
Q
  • Refers to the surrounding/environment that helps shape the interaction between and/or among individuals.
A

• Context

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17
Q

– refers to the place, time, environment, distance between communicators.

A

o Physical context

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18
Q

– the relationship the participants hold each other.

A

o Social context

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19
Q

– the mood and emotions of the communicators at the moment of communication.

A

o Psychological context

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20
Q

– the beliefs and norms of the participants; speaking with someone who is of a different gender, age, social status, religion, or nationality.

A

o Cultural context

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21
Q

• is an intentional communication that happens within the bound of the specific context.

A

PURPOSIVE COMMUNICATION

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22
Q

• Communication refers to the use of word or speech in sending messages and transmitting ideas or feelings.

A

Verbal Communication

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23
Q

• Refers to the act of expressing ideas in ways that do not involve or go beyond using words.

A

Non-verbal Communication

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24
Q

• Conceptual representation that is used to explain the communication process

A

Model of communication

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25
Q

• Presents communication as one-way activity in which information flows from the sender to the receiver.
• Shows only a passive receiver

Feedback – not part of the process

A

Linear communication

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26
Q

• Shows communication as two-way activity
• The sender and the receiver have the same role in the activity: either one comes up with an idea, sends a message, and reacts to it.
• Involves feedback
• May also include noise, an element that affect the interpretation of the message.

A

Interactive Communication Model

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27
Q

• Presents communication as a simultaneous activity
• Senders and receivers – capable of both sending and receiving messages anytime or at the same time.

• Takes into account that communicators react to the situation based on their own background

A

Transactional Communication Model

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28
Q

You should know by heart your objective in communicating.

A
  1. Be clear with your purpose.
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29
Q

Make sure that your claims are supported by facts and essential information.

A
  1. Be complete with the message you deliver.
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30
Q

You do not need to be verbose or wordy with your statements. Brevity in speech is a must.

A
  1. Be concise.
31
Q

Punctuate important words with the appropriate gestures and movements. Exude a certain degree of confidence even if you do not feel confident enough.

A
  1. Be natural with your delivery.
32
Q

inputs are most helpful when provided on time.

A
  1. Be specific and timely with your feedback.
33
Q

– be clear about your message. Always be guided by your purpose in communicating.

A

• CLEAR

34
Q

always stick to the point and do not beat or run around the bush. Be brief by focusing on your main point.

A

• CONCISE

35
Q

– support your claims with enough facts. Your readers will easily know if you are bluffing or deceiving them because there is nothing to substantiate your claims.

A

• CONCRETE

36
Q

– it is important that you observe grammatical correctness in you writing. Always have time to revise and edit work. Even simple spelling errors may easily distract your readers.

A

• CORRECT

37
Q

– convey only a logical message. Ideas should be connected to each other and related to the topic. Make sure that you observe a sound structure that will present a smooth flow of your ideas. Use transitional or cohesive devices so that ideas cohere with one another.

A

• COHERENT

38
Q

– include all necessary and relevant information.

A

• COMPLETE

39
Q

– the tone of your writing should be friendly. Avoid any overtone/undertone or insinuation to eliminate confusion and misinterpretation.

A

• COURTEOUS

40
Q

Factors to consider before delivering a message:

A
  1. Content to be covered.
  2. Communication climate.
41
Q

– easier to express thoughts

A
  1. Positive climate
42
Q

– tension and uneasiness

A
  1. Negative climate
43
Q

– finding out how the other person processes and stores the information he/she receives.

A

Tune in

44
Q

Three sensory types

A
  1. Visual – pictures
  2. Auditory – sounds
  3. Kinesthetic – touch sensations (movement)
45
Q

• Refers to how a person’s values influence the conduct of his interaction with another person or a group of people.

A

Communication Ethics

46
Q
  • The type of communication we use when we communicate to ourselves.
A

Intrapersonal Communication

47
Q

• The type of communication we do when we talk to another person or a group of people.
• Establishes how personal or impersonal our relationship is with the receiver/s.

A

Interpersonal Communication

48
Q

• Three forms of Interpersonal Communication:

A

Dyad, Small Group, Public Communication

49
Q

 Occurs when a person delivers a speech in a public setting.
 Speech delivered has preset intention that usually affects the audience.
 Sender in this level of communication is the speaker and the receivers are the audience.

A

o Public Communication

50
Q

 occurs when two people communicate with each other.
 Topics may range from common views, standards, to question of existence and death.
 A person creates an impact to the other during a dyadic communication

A

o Dyadic Communication

51
Q

 Occurs when three or more individuals, connected with mutual objectives are communicating.
 Primarily to accomplish a goal.

A

o Small Group Communication

52
Q

 3 main reasons in delivering a public speech:

A

to entertain
to inform
to persuade

53
Q

• Also called the “one is to many”
• Uses media as its medium to communicate to mass audience

A

Mass Communication

54
Q

• Media in Mass Communication can be classified into two:

A

a. Old – books, newspapers, radio, television, film
b. New - smartphones, computers, internet

55
Q
  • McLuhan describes it as the shrinking of the world into a village by electronic technology and the speedy movement of information to different places.
A

• Global Village

56
Q
  • The increase in the social connectedness or the expansion of one’s social community and the mutual reliance or dependence of peoples and nations; the evolution of a language and the development of global communication.
A

• Communication and Globalization

57
Q
  • people from different cultures or nations respecting each other’s differences.
A

• Cultural Diversity

58
Q

if the message promotes positive aspects of self

A

self-enhancing communication style

59
Q

if the message deemphasizes aspects of self.

A

self-effacing communication style

60
Q

messages reveal the speaker’s true intention

A

direct communication style

61
Q

if the message camouflages the intention.

A

indirect communication style

62
Q
  • is the way you use your verbal and non-verbal skills in communicating your message.
A

• Communication Style

63
Q
  • is the interaction among people of different races.
A

a. Interracial Communication

64
Q
  • is the sharing of meanings with the receiving and interpreting ideas from people whose cultural background is different from yours.
A

• Intercultural Communication

65
Q

there is a use of rich expressions

A

elaborated communication

66
Q

there is an extensive use of silence, pauses, and understatements.

A

understated communication

67
Q
  • is the interaction among people who have different ethnic groups.
A

b. Inter-Ethnic Communication

68
Q
  • is the interaction among persons representing different political structures.
A

c. International Communication

69
Q
  • The most formal register.
  • The language used is fixed is constant. It does not change in time.
  • The nature of the language does not require any feedback.
A

Examples: Formal ceremonies, prose or poetry, National Anthem, Pledge of Allegiance to the Country

a. FROZEN

70
Q
  • The language requires formal English because it used in official and ceremonial settings.
  • The language used is for standard variety and has an agreed upon vocabulary that is well-documented.
  • The language is written without emotion.
A

b. FORMAL

Examples: Professional writing, business correspondence, announcements, court proceedings

71
Q
  • The language used is specifically for the purpose of soliciting aid, support, or intervention.
  • In the setting, one person is deemed an expert and the other is the receiver of such expertise.
A

c. CONSULTATIVE

Examples: Client and doctor consultation, teacher and student conversation

72
Q
  • The language is laidback and conversational.
  • The language is focused on gaining information.
  • The language uses slangs, jargons, and contractions.
A

d. INFORMAL (casual)

Examples: Writing to friends, chats with people you know, blogs

73
Q
  • The language is casual and personal.
  • The language uses terms of endearment, slangs, and / or terms understandable only to the persons.
  • The setting is between persons who share close relationships.
A

e. INFORMAL (Intimate)

Examples: Lovers, best friends formulating

74
Q
  • The language is necessarily formal or informal nor is it usually positive or negative.
  • The language sticks to facts.
  • The language deals with non-emotional topics and information.
A

f. NEUTRAL

Examples: Technical writing, reviews, articles

Purposive Communication (2 decks)

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