PRELIM - IDENTIFICATION

Question 1

The hospitality industry is diverse and
encompasses a wide range of services, facilities, and operations

Answer 1

Diverse Range of Hazards

Question 1

Ensuring the safety of both guests and
employees is a top priority in hospitality

Answer 1

Guest and Employee Safety

Question 2

The hospitality industry is subject to various
safety and health regulations imposed by local, state, and federal authorities.

Answer 2

Compliance with Regulations

Question 3

A single accident or
negative incident can quickly spread through online platforms,

Answer 3

Preventing Reputation Damage

Question 4

Hazards such as fires, natural disasters, and
medical emergencies can occur unexpectedly in hospitality settings

Answer 4

Emergency Preparedness

Question 5

Hazard identification is not only about recognizing
potential dangers but also about educating employees on how to mitigate and
respond to them.

Answer 5

Training and Education

Question 6

Hazard identification should be an ongoing
process.

Answer 6

Continuous Improvement

Question 7

Spills, rainwater, cleaning activities, or even
uneven flooring can create slippery surfaces that increase the likelihood of
accidents.

Answer 7

Wet or Uneven Surfaces

Question 8

Poor lighting conditions, especially in areas such as
hallways, staircases, and outdoor pathways, can obscure potential hazards and make it difficult for guests and employees to see where they are going

Answer 8

Inadequate Lighting

Question 9

can impede safe movement, increasing the risk of tripping or falling

Answer 9

Cluttered Walkways

Question 10

Failing to provide proper signage for areas that might be temporarily hazardous, such as wet floors or construction zones, can lead to
accidents.

Answer 10

Lack of Signage

Question 11

Both employees and guests may not wear appropriate footwear for the conditions, increasing the chances of slipping or tripping.

Answer 11

Improper Footwear

Question 12

Employees who are not adequately trained in proper
cleaning procedures, spill management, or hazard awareness may in advertently contribute to hazardous conditions

Answer 12

Inadequate Training

Question 13

Outdoor areas, such as parking lots and entrances,
can become slippery due to rain, snow, ice, or other adverse ______________

Answer 13

Weather Conditions

Question 14

Inadequate maintenance of __________ can lead to accidents, especially in multi-story establishments

Answer 14

Stairs and Elevators

Question 15

Loose or improperly secured _____________ can create tripping hazards.

Answer 15

Rugs and Mats

Question 16

Spills, leaks, and mopping activities can leave floors wet and slippery

Answer 16

Wet Floors

Question 17

often have greasy and oily surfaces.

Answer 17

Kitchen Areas

Question 18

can become slippery due to water splashes
and spills. Adequate drainage, slip-resistant flooring, and routine cleaning are important

Answer 18

Bathroom Floors

Question 19

Hotels with swimming pools must be cautious about wet pool decks.

Answer 19

Pool Areas

Question 20

Rainwater can be tracked indoors, making entrance areas slippery.

Answer 20

Entrances

Question 21

Spilled drinks are a common occurrence in ____________

Answer 21

Bars and Lounges

Question 22

Gardens, patios, and outdoor seating areas can become
slippery due to rain, dew, or other weather conditions

Answer 22

Outdoor Areas

Question 23

_________ are high-risk areas for slips. Install slip resistant materials and ensure proper handrails and lighting.

Answer 23

Stairs and Ramps

Question 24

The wrong cleaning agents or excessive use of cleaning products can leave a slippery residue on floors

Answer 24

Floor Cleaning

Question 25

Encourage both staff and guests to wear appropriate __________ that provides good traction.

Answer 25

Footwear

Question 26

Proper training for employees regarding spill cleanup, hazard awareness, and safe walking practices is essential.

Answer 26

Training

Question 27

Regular inspections and surveillance can help identify potential slip hazards and allow for timely corrective action

Answer 27

Surveillance

Question 28

Uneven surfaces such as thresholds, transition areas, and raised floor edges can lead to trips

Answer 28

Uneven Flooring

Question 29

Objects left in walkways, such as cleaning equipment, luggage, or furniture, can lead to trips.

Answer 29

Obstacles and Clutter

Question 30

Electrical cords and wires can become tripping hazards if not properly managed.

Answer 30

Cords and Wiring

Question 31

Loose or improperly secured rugs and mats can easily cause trips.

Answer 31

Rugs and Mats

Question 32

A type of Theft wherein the guests' personal belongings, such as electronics, jewelry, cash, and documents, can be stolen from rooms or common areas

Answer 32

Guest Property Theft

Question 33

A type of Theft wherein employees may steal items from guest rooms, supplies, equipment, or even misappropriate funds.

Answer 33

Employee Theft

Question 34

A type of Theft wherein dishonest suppliers or vendors can overcharge for goods or services or provide subpar products

Answer 34

Supplier/Vendor Fraud

Question 35

A type of Theft wherein unauthorized use of credit card information can lead to financial losses for guests and the establishment

Answer 35

Credit Card Fraud

Question 36

A type of prevention strategies in violence wherein to train employees in conflict resolution, de-escalation techniques, and customer service skills to handle challenging situations

Answer 36

Comprehensive Training

Question 37

A type of prevention strategies in violence wherein to develop and communicate clear policies regarding acceptable behavior for both guests and employees

Answer 37

Clear Policies and Procedures

Question 38

A type of prevention strategies in violence wherein to encourage employees to be vigilant and report any unusual behavior, verbal threats, or signs of potential violence

Answer 38

Employee Awareness

Question 39

A type of prevention strategies in violence wherein to have a well-defined emergency response plan that outlines procedures for dealing with violent incident

Answer 39

Emergency Response Plan

Question 40

A type of prevention strategies in violence wherein to Implement visible security measures, such as security personnel, cameras, and panic buttons, to deter violence

Answer 40

Visible Security Measures

Question 41

A type of prevention strategies in violence wherein to Design public areas with visibility in mind, minimizing blind spots where confrontations could occur

Answer 41

Safe Environment Design

Question 42

A type of prevention strategies in violence wherein to Control access to sensitive areas with access cards or keys to prevent unauthorized entry.

Answer 42

Restricted Access

Question 43

A type of prevention strategies in violence wherein to Screen guests during reservations and check-in to identify individuals with a history of violent behavior

Answer 43

Guest Screening

Question 44

A type of prevention strategies in violence wherein to Monitor alcohol consumption, especially in bars and restaurants, to prevent intoxication-related conflicts

Answer 44

Alcohol Management

Question 45

A type of prevention strategies in violence wherein to Establish a strong relationship with local law enforcement agencies for quick response and support during incidents

Answer 45

Collaboration with Law Enforcement

Question 46

A type of prevention strategies in violence wherein to Enforce a zero-tolerance policy for violent behavior, clearly communicating the consequences

Answer 46

Zero-Tolerance Policy

Question 47

A type of prevention strategies in violence wherein Provide employees with resources for reporting incidents, accessing counseling, and seeking assistance if needed

Answer 47

Employee Support

Question 48

A type of prevention strategies in violence wherein Educate guests about the establishment's code of conduct and expectations for respectful behavior

Answer 48

Guest Education

Question 49

A type of prevention strategies in violence wherein to Regularly review and update security protocols, policies, and emergency plans to adapt to changing circumstances

Answer 49

Regular Reviews and Updates

Question 50

A type of prevention strategies in violence wherein to Offer specialized training in de-escalation techniques to staff, empowering them to defuse tense situations

Answer 50

De-escalation Training

Question 51

A type of prevention strategies in violence wherein to Have trained security personnel on-site to manage potential conflicts and ensure safety

Answer 51

Security Personnel