Practice Quiz 2

Question 1

For the routine service cost center, an increase in the number of patient days over the budgeted number of patient days will result in

Answer 1

a lower average cost per patient day.

Question 2

Which of the following balance sheet items would differ between a for-profit and a not-for-profit healthcare organization?

Answer 2

Retained earnings

Question 3

Which of the following leadership actions most clearly supports organizational transformation toward total quality management

Answer 3

Convening and chairing the Quality Council

Question 4

In the healthcare field, the accountability of management is best measured by the

Answer 4

balance maintained between service quality and operational efficiency.

Question 5

Consumer “report card” development and distribution has become a high priority for managed care organizations because

Answer 5

purchasers are pressuring for disclosure of meaningful performance information for use by buyers and consumers.

Question 6

Required for managing strategic adaption

Answer 6

Development of integrated continuums of care;
Development of successful hospital-physician partnerships;
Programs of strategic leadership development for board members, managers, physicians, and nurse leaders.

Question 7

An important advantage of physician participation in Independent Practice Associations (IPAs) versus other affiliation arrangements with HMOs?

Answer 7

Physicians participating in IPAs can limit their dependence on any single HMO.

Question 8

The point-of-service product is the fastest growing managed care product in the contemporary marketplace because:

Answer 8

It allows consumers to place a direct value on how important producer choice is to them.

Question 9

The agency normally responsible for regulation of the financial solvency and subscriber regulations of HMOs is the:

Answer 9

State insurance commission/department.

Question 10

Many hospitals develop affiliations with college-based nursing education programs to:

Answer 10

Improve access to qualified graduates.

Question 11

The critical-incidents technique of employee performance appraisal requires raters to:

Answer 11

Record behaviors of employees that are related to both good and poor performance.

Question 12

The primary components of a healthcare organization’s mission statement include:

Answer 12

Community served and services provided.

Question 13

Key role of any governing board is

Answer 13

Recruiting and evaluating the CEO.

Question 14

One of the major elements of an information system strategic plan
Includes the

Answer 14

Software development plan.

Question 15

Selection of an information system

In a healthcare organization should begin with:

Answer 15

Development of an information systems plan that supports the organization’s existing strategic objectives.

Question 16

Patient management guidelines:

Answer 16

Are developed and managed by physicians;
Include economy, patient satisfaction, and pharmacology;
Are the most extensive development in clinical expectations

Question 17

Large gifts to not-for-profit (tax-exempt) health services organizations do not suggest a conflict of interest, whereas a large gift to a manager of such an organization is likely to be ethically unacceptable. The difference is that:

Answer 17

No direct individual relationship is established by giving to the organization.

Question 18

It is believed that when preliminary research findings show that an experimental therapy is effective, the experimental therapy should be provided to the control group because:

Answer 18

It is unethical to deny someone potentially beneficial therapies.