Practice Quiz 1 Flashcards

1
Q

In a dispute between two staff physicians, the primary role of the CEO is to

A

request the appropriate chief(s) of service to investigate and report back.

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2
Q

Environmental changes, including shifts in public attitudes, community health needs, provider practices and actions of competing institutions, may alter a healthcare institution’s direction. Healthcare executives could be forced to

A

scrutinize all new ventures from a variety of perspectives, including financial, environmental, ethical, and quality of care.

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3
Q

Committees are an important management tool primarily because they

A

provide a mechanism for reconciling differing opinions and facilitating decision making.

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4
Q

Which one of the following classification or groups of financial ratios would be most useful as a guide to long-range financial viability of an organization in undertaking facility replacement

A

Leverage ratios

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5
Q

The primary purpose of the quality assurance/risk management program is to

A

monitor, control, and direct the institution’s efforts toward achieving delivery of the optimal level of care.

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6
Q

The administrator’s relationship with the board of directors should be one in which the administrator

A

draws upon skills of board members in facilitating appropriate discussion and decision making.

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7
Q

In consultation with the board, the administrator has decided that an effort must be made to increase the level of involvement among management personnel in quality assessment and assurance. Which one of the following options is most likely to achieve the desired results?

A

Develop an in-house program using trained key personnel for presenting and discussing quality assurance and its implications for the organization.

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8
Q

A healthcare facility can best meet its social and economic goals by

A

developing a realistic and coordinated approach to long-range planning.

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9
Q

The governing body of a healthcare institution meets its responsibility for the quality of patient care by

A

establishing, maintaining, and supporting through the medical/professional staff and management staff an ongoing program of review and evaluation of patient/client care and action on findings.

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10
Q

With growing frequency, employees who have been dismissed are resorting to lawsuits for redress. In such cases, the court may find in favor of the plaintiff if the employer dismissed that plaintiff

A

without cause.

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11
Q

The evaluation of senior management is best administered

A

when criteria are established and known to both parties.

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12
Q

Investor-owned healthcare systems are usually distinct from not-for-profit systems because

A

investor-owned healthcare systems consolidated balance sheets.

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13
Q

To survive the turbulent and revolutionary changes facing the healthcare field, executives must manage internal, external, and interface stakeholders better. To do so, these executives must

A

establish goals for relationships with current and potential stakeholders as part of an effective strategic management process.

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14
Q

After determining your own management strengths and weaknesses, the most effective method for follow-up is to

A

create a developmental plan with goals and time frames.

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15
Q

The major purpose of the code of ethics for members of a healthcare executive’s association is to

A

set forth standards of ethical behavior for healthcare executives.

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16
Q

In the planning of construction, modernization, and alteration programs, fixed equipment

A

is usually included as part of the construction contract.

17
Q

A well-developed marketing plan will include all of the following

A

staffing consideration,
competitive analysis,
pricing considerations.