practice questions Flashcards
Management practices in the late 1800s and early 1900s emphasis
A. Self-management. B.Workplace harmony. C.Higher wages. D.Empowerment. E.Task simplification and performance-based pay
E.Task simplification and performance-based pay
The basic notion of the human relations movement was that
A.Employees had to be intimidated to be motivated.
B.Technology was in decline.
C.Satisfied employees would work harder for the company.
D.Unions were a waste of time.
E.Group work must be avoided in companies.
C.Satisfied employees would work harder for the company.
In the 1930s and 1940s, units within a company that dealt with simple human resource activities, such as, hiring, pay and benefits and other issues were called A.Legal departments. B.Scientific administration. C.Finance departments. D.Personnel departments. E.Human science administration
D.Personnel departments.
In the early 1900s, personnel administration, as it was called then,
A.Focused on trying to improve the human element in organizations.
B.Served a key advisory role in organizations.
C.Was closely tied to union-management relations.
D.Was highly influenced by laws and regulations.
E.Did did not play a very dominant role in organizations
E.Did did not play a very dominant role in the organization
The fourth phase of HRM is ongoing. Current management thinking holds that
A.The Goals AndAims Of Management Must Be Achieved At All Costs.
B.Employees Are Motivated Primarily By Compensation And Benefits.
C.Social Influences Are No Longer Important To Most Employees.
D.Employees Are Quite Similar In Terms Of The Rewards They Seek.
E.Employees are often the firm’s best competitive advantage
E.Employees are often the firm’s best competitive advantage
The process of analyzing manufacturing processes, reducing production costs, and compensating employees based on their performance levels is found in
A.The human relations movement. B.Scientific management. C.The scientific movement. D.The human resources movement. E.None of the above.
B.Scientific management.
you are the HR generalist of the Canadian National Railway. Which employment legislation would you refer to when it comes to employee relations issues within the organization? A.Provincial/territorial B.Provincial C.Territorial D.Federal E.None of the above
D.Federal
The Civil Rights Act of 1964 prohibits discrimination based on all of the following EXCEPT A.Race. B.Religion. C.Astrological sign. D.Gender. E.National origin
C.Astrological sign.
Which of the following pieces of legislation guarantees the fundamental rights and freedoms of all Canadians? A.Canadian human rights act B.Charter of rights and freedoms C.Employment equity act D.Canada labour code
B.Charter of rights and freedoms
A justifiable reason for discrimination based on business necessity is known as A.Reasonable accommodation. B.Permissible discrimination. C.A business necessity requirement. D.Reverse discrimination. E.A bona fide occupational requirement
E.A bona fide occupational requirement
Deliberately refusing to hire, train, or promote an individual on the basis of age is an example of
A.Discrimination on the basis of association.
B.Intentional/direct discrimination.
C.Intentional and indirect discrimination.
D.Systemic discrimination.
E.Unintentional discrimination
B.Intentional/direct discrimination.
Archie was convicted and served time in prison for tax evasion. He has applied for a job as a welder with a construction firm that builds pipelines in foreign countries. Archie is highly qualified for the work, and few people are willing to take this type of job. The employer would be sensible to reject Archie based on his conviction record.
A.True.
B.False.
C.None of the above answers are applicable
B.False
Which of the following statements best describes the Charter of Rights and Freedoms?
A.The federal government is the final arbiter of the charter.
B.The overall impact of the charter on the Labour Relations but not the HRM scene has been significant.
C.The charter provides the right to live and work anywhere in Canada.
D.The charter provides for minority language education rights and the right to live and work anywhere in Canada.
E.The Charter guarantees the right to strike
D.The charter provides for minority language education rights and the right to live and work anywhere in Canada.
Amal works for a production line. His task is to sew a button to the buttonhole of winter jackets. Since last month he was also given the task of creating the buttonhole in addition to attaching the button to the hole of the jacket. This is known as A.Job enlargement B.Job rotation C.Job enrichment D.Vertical loading E.Skill variety
A.Job enlargement
Which of the following statements about organizational structures is true?
A.Flat structures are increasingly the norm.
B.Bureaucratic designs are becoming more common.
C.There are four types of organizational structure.
D.Emphasis on teams whose members cross-organizational boundaries are a characteristic of flat structures.
E.An organization’s structure should be appropriate to the organization’s strategic goals
E.An organization’s structure should be appropriate to the organization’s strategic goals
Maria is the vice-president of operations for a company in the retail industry. She has 10 store managers and 200 associates. The associates report to the store managers and they in turn report to Maria. Management has a decentralized approach towards individual stores. This company has the structure of a A.Bureaucratic organization. B.Hierarchical organization. C.Flat organization. D.Boundaryless organization. E.Decentralized organization
C.Flat organization.
The process of systematically organizing work into tasks that are required to perform a specific job A.Organizational design. B.Job design. C.Job analysis. D.Job evaluation. E.Writing job descriptions
B.Job design
The collection of tasks and responsibilities performed by one person is known as A.A job specification. B.A job description. C.Ajob analysis. D.A job. E.A position.
E.A position.
The veterinary assistants at a large veterinary practice alternate between working at the reception desk, working in the lab and X-ray department, and assisting the vets during office visits with patients. Which of the following is the best way to characterize the design of this job? A.As job enrichment B.As job rotation C.As job redesign D.As job enlargement
B.As job rotation
1. The process of reviewing human resources requirements to ensure that the organization has the required number of employees with the necessary skills to meet its goals is known as A.Selection. B.Training And Development. C.Strategic Planning. D.Recruitment. E.Human Resources Planning
E.Human Resources Planning
Two approaches used to gather qualitative data in order to forecast HR demand (or supply) are
A.Trend analysis and scatterplot.
B.Nominal group and Delphi technique.
C.Regression analysis and nominal group technique.
D.Ratio analysis and nominal group technique.
E.Scatterplot and Delphi technique
B.Nominal group and Delphi technique.
Potential solutions, when labour supply exceeds labour demand, include all of the following except A.Downsizing Through Attrition. B.Employee Layoffs. C.Termination Of Employment. D.Instituting A Hiring Freeze. E.Subcontracting
E.Subcontracting
External environmental factors that are most frequently monitored in HR and strategic planning include all of the following except A.Demographic Trends. B.New Or Revised Laws. C.Market And Competitive Trends. D.Economic Conditions. E.International Trade Pattern
E.International Trade Pattern
Like \_\_\_\_\_\_\_\_, ratio analysis assumes that productivity remains much the same and is therefore not appropriate in changing environments. A.Regression Analysis B.Trend Analysis C.The Nominal Group Technique D.Time-Series Analysis E.A Scatterplot
B.Trend Analysis
