Practice Exercises (Section 1) Flashcards
Who is the first person in the doctor’s office to see a patient?
An office manager.
Who can perform both administrative and clinical duties?
A medical assistant.
Who assists patients with transferring between the bed and wheelchair?
A patient care technician.
Describe the five basic responsibilities of the healthcare support staff.
- Transcribe/Edit Dictation
- Code Records
- Complete and Submit Insurance Claim Forms
- Follow Up on Claims and Bills
- Secondary Insurance Claims and Patient Billing
A healthcare should exhibit which three personal qualities?
Professionalism, presentation and adaptability
Presenting what kind of image is important?
Confident/Confidence
Handing several responsibilities at once is referred to as?
Multi-tasking
What is the ability to be modified or changed?
Adaptability
What are the most important character traits of a successful healthcare professional?
Curiosity and drive, warmth and confidence and organizational and professional skills.
