Practice Exam 2 Flashcards
What operations can you do on the homepages with the Homepage deprecation help tool?
Select 3 Answers from the below options.
A filter is a set of conditions applied to a table to help you find and work with a subset of data.
In the Now Platform, filter conditions are also referred to as:
Why do organisations fail to complete implementation or realise business value from the CMDB?
Select 3 Answers from the below options.
What are the three main tables in the CMDB?
Select 3 Answers from the below options.
You can define the relationship between fields in an import set table and an existing ServiceNow table.
Where is this relationship determined in the import process?
What does a column in a list represent in a ServiceNow instance?
.
What type of Visual Task Board CANNOT be built from a record list?
When configuring an email notification, where can you choose field values from the record to include within the message?
What type of Flow Designer trigger is needed for an Inbound Email Action?
In your implementation, the following tables extend each other:
The Configuration Item [cmdb_ci] table extends the Base Configuration Item [cmdb] table.
The Service [cmdb_ci_service] table extends the Configuration Item [cmdb_ci] table.
The Business Service [cmdb_ci_service_business] table extends the Service [cmdb_ci_service] table.
Based on the above mapping, which table(s) are child, parent and/or base tables?
Select 4 Answers from the below options.
What platform feature, combined with field normalisation, does CMDB use to automatically check a CI’s uniqueness?
How do you group the records on a list based on the State field?
Select 3 Answers from the below options.
What changes are automatically reflected in dynamic application services?
Which of the following branding features can be configured?
Select 4 Answers from the below options.
Which of the following are database view limitations?
Select 3 Answers from the below options.
You need to go back to review a record you just looked at recently.
What is one of the quickest ways to navigate back to the same record?
Which ServiceNow product enables you to integrate with 3rd party applications without scripting?
What are the two available knowledge article types?
Select 2 Answers from the below options.
What filter condition allows you to report on incidents created from the ‘Create Incident’ record producer where the value for the ‘Urgency’ question is ‘2-Medium’?
What do access control list rules specify?
Select 2 Answers from the below options.
Which of the following run scripts client-side?
Select 2 Answers from the below options.
What type of relationship is recommended between Incident and SLA tables to report on incidents resolved by SLA per incident category?
What are the three main screen elements of the Now Platform User Interface?
Select 3 Answers from the below options.
Which of the following are valid report-sharing options?
Select 4 Answers from the below options.
You can use machine-learning solutions in your ServiceNow instance to predict, recommend, and organise data outcomes. These solutions can help resolve requests faster by categorising, assigning and prioritising them using the Short Description.
What is the name of this platform function?
In what order are access controls evaluated?
What is the primary language used for scripting in ServiceNow?
From the end user’s perspective, how are the products and services in the service catalogue organised?
Which user authentication method is used when it authenticates the user name and password configured in identity providers with a matching user account in the ServiceNow instance?
If an end-user wants to report an Incident, where do they navigate to on the service portal?
What is the best way to privately suggest an article revision to the knowledge manager from the Service Portal?
Which field type displays records from another table?
By default, a report is shared with the following:
Which collaboration tool can you access using the bubble icon on the banner?
How can you modify data pill values in Flow Designer without writing scripts?
Which modules can you use to create a new table?
Select 2 Answers from the below options.
What role do you need in creating or updating access control rules?
Which Chatbot on the Now Platform allows you to send notifications directly to Slack and Microsoft Teams users?
Your director has requested you to generate a snapshot of your groups’ monthly resolved incidents and automatically email it to the executive group on the first day of each month. What ServiceNow capability do you use?
Which source type should be used when creating a report from a dataset with pre-defined conditions?
(Utah) A dark theme or mode is available for some of the Now Platform capabilities in the Next Experience UI to allow users to fine-tune their experience and help alleviate their eye strain.
Which of the following products can support the dark theme?
Select 3 Answers from the below options.
Which feature allows users to manage notifications they receive about various activities occurring on the platform?
How do you navigate the Now Platform to see a list of catalogue items?
What service catalogue component allows for multiple catalogue items to be logically grouped as one request?
Which of the following is the definition of a role in ServiceNow?
An incident manager is responsible for the Critical Incidents assignment group. The group contains a few team members working on different Incident tasks; however, the incident manager cannot see any tasks on the ‘Service Desk>My Group Work’ list.
What of the following could explain this?
Select 2 Answers from the below options.
What form action updates an existing record and keeps the form open?
Which option allows you to update existing Target Table records when importing data from an import set?
(Utah) You can add knowledge article URLs to your sitemap to improve content indexing by public search engines.
What do you configure to achieve this for the Knowledge Portal?
Cascade-cleanup operations apply when you enable the dependent CIs management feature. However, the recommendation is to apply the same operations to orphan-dependent CIs that existed in the CMDB before enabling this feature.
What are the reasons for this recommendation?
Select 2 Answers from the below options.
Which module displays a list of tasks assigned to a user’s group but not yet assigned to an individual user?
What is Configuration Management Database (CMDB)?
What can be set up to auto-assign all new Hardware category Incidents to a particular group?
Select 3 Answers from the below options.
What are some possible methods of populating a knowledge base with knowledge articles?
Select 3 Answers from the below options.
Which of the following are the UI actions in a form?
Select 3 Answers from the below options.
What protects applications by identifying and restricting access to available files and data?
What needs to be configured to create a new form view?
In which section of the email notification configuration can you make the notification subscribable by users?
What is an update set?
What do Application Services represent from an Application Portfolio Management (APM) perspective?
