PRACTICE Flashcards
What are the 7 TYPES of Real Estate?
Residential Industrial Commercial Agricultural Special purpose (Schools, Churches, Govt) Recreational Investment Property
What are the 7 areas of SPEACIALIZATION?
Type of property Clients Geography Business Type Transactions Auction Sales Mortgage loans
What’s the difference between an EMPLOYEE and a INDEPENDENT/GENERAL CONTRATOR?
CONTROL!
EMPLOYEE works under the supervision of the Broker
CONTRACTOR performs tasks for the Broker but isn’t controlled by them
What are 2 important insurance coverages that most Brokers require of their Salespeople?
High amount of car insurance
Errors and Omissions (for errors that are not intentional)
What is NAR?
National Association of Realtors (Most important National Trade Group)
What is NAREB?
National Association of Real Estate Brokers (aka “Realists”)
A Minority Owned Business Organization
What is NAHREP?
National Association of Hispanic Real Estate Proffesionals
What is AREAA?
Asian Real Estate Association of America
What is CAR?
CA Association of Realtors
What is the ADA?
AMERICANS WITH DISABILITIES ACT of 1992
If a judge decides against you that Fair Housing Laws have been violated, what are the Federal penalties?
$11,000 first time offense
$27,500 if they have had 1 previous offense in the last 5 years
Max of $55,000 if 2 or more offenses in the last 7 years.
If a person feels like they have been discriminated against, how long do they have to file a complaint?
With HUD - 1 year
In state or federal court -2 years
What is the RUMFORD FAIR EMPLOYMENT & HOUSING ACT?
The CA Fair Housing Law
Outlaws Discrimination in the negotiation or financing of housing.
Requires reasonable accommodation of a handicapped or disabled person.
Broker funds such as commissions in a Trust Account must be disbursed within ___ days of deposit, and records must be kept for ___ years?
25
3
Good Ethical Practices include:
Trust
Honesty
Competence
Duties to the Client include:
Protecting and promoting the interests of the client
Avoiding the concealment of pertinent facts
Informing sellers or purchasers of the licensee’s interest in a property
Providing equal, non-discriminatory services to all persons
Being truthful and clear in advertising
Refraining from false or misleading statements about competitors
What is the UNRUH Civil Rights Act
Protection from discrimination by ALL business establishments.
Complaints must be filed within one year of the alleged discrimination.
Senior citizens’ housing is exempt from this act.
In 1968, ______ prohibited discrimination in housing based on race, color, religion, or national origin?
In 1974, the Housing and Community Development Act added ___ to the list of protected classes?
Also in 1974, the Fair Housing Amendments Act added _________?.
Title 8
Sex
Handicap and Family Status
Even though the term “agent” is often used interchangeably with the terms licensee, broker or salesperson, in California an agent is defined as?
A licensed BROKER
Salespeople who work under a Broker are technically called ASSOCIATE BROKERS
In DUAL AGENCY, it is extremely difficult if not impossible to balance the competing needs of 2 Principals, but is allowed if….
the buyer and seller are informed of the situation and give their written consent
Undisclosed dual agency is a violation of…
License law and could ultimately result in a lawsuit for damages or disciplinary action by the commission.
What is DESIGNATED AGENCY?
NOT LEGAL IN CA
Similar to Dual Agency, but a Broker assigns a Licensee to handle the Seller, and another at the same agency to handle the Buyer. Legal as long as everyone is made aware and gives their written consent.
What is a TRANSACTION BROKER?
NOT LEGAL IN CA
Not an agent for either party. These licensees work as facilitators or intermediaries to assist the buyer and seller in the property transfer
When is an Agency Relationship created?
When a Principal delegates to another person an Agent the right to act on his or her behalf in business transactions with third parties
What Fiduciary responsibility doesn’t end when a sale closes?
CONFIDENTIALITY
The DISCLOSURE REGARDING REAL ESTATE AGENCY RELATIONSHIPS has what 3 choices for Agent Relationship?
Seller’s Agent
Buyer’s Agent
Dual Agent
What is the REAL ESTATE TRANSFER DISCLOSURE STATEMENT?
An Agent selling a 1-4 unit property must provide the buyer with a written disclosure statement that describes the CONDITION of the property
What are the 3 parts of the REAL ESTATE TRANSFER DISCLOSURE STATEMENT?
A. What items in the home are operational
B. Significant defects or malfunctions
C. Misc: environmental hazards, easements or encroachments, improvements or alterations to the property, zoning or neighborhood concerns.
What is an AGENT’S INSPECTION DISCLOSURE?
Agents are required to conduct a competent and diligent visual inspection of a one-to-four-unit property and disclose the material facts
A few important things to look for when conducting the AGENT’S INSPECTION DISCLOSURE are?
Structural Defects
Deterioration
Water Damage
Insect Damage
For homes build prior to _____ Sellers must provide prospective Buyer’s with a booklet about?
1978
Lead Based Paint Hazards
What is the COMBINED HAZARDS BOOK?
Given to prospective Buyers and covers:
Earthquake Hazards
Lead Based Paint Hazards
Other Hazards
Are Agent’s required to disclose that a Death happened on the property for sale?
Not if more than 3 years ago
What is a PUBLIC REPORT and when must it be provided?
Statement from the DRE that discloses to prospective buyers pertinent facts about a SUBDIVISION.
Purchasers must sign a receipt indicating that they have received and accepted the report before they enter into the purchase transaction
What does the TRID require of lenders?
Give the Closing Disclosure to the buyer at least 3 business days before settlement
A Loan Estimate of closing costs within 3 days of the loan application
Provide a copy of the booklet, “Your home loan toolkit” at the time of application for a loan
Let the borrower know in writing if they expect someone else to service the loan
What is the MILITARY ORDINANCE?
Written Disclosure if a property for sale is 1 mile or less from former military training site
Timeshare buyers have the right to rescind a transaction within ___ after signing the purchase contract
7 Days
What are the 3 PRINCIPALS OF AGENCY RELATIONSHIP and what does it not include?
MUTUAL CONSENT
AUTHORIZATION
FIDUCIARY DUTIES
COMPENSATION is not needed for an Agency Relationship
What does RESPA require?
That Lenders provide a good faith estimate of closing costs within 3 days of loan application for federally-related loans.
If an agent does not comply with the requirement of conducting a visual inspection of a property, how long after possession does the buyer have to file a suit?
2 years
What is Real Estate “FARMING”?
Prospecting for Clients in an area that is of interest to you like a geographical area
What are 4 basic things to have on your website to entice BUYERS?
- Current Listings
- Services you provide (like help with Lenders)
- Current interest rates
- Mortgage Loan Calculator
What are 2 common methods to determine an ASKING PRICE?
Competitive Market Analysis (CMA)
Appraisal
In preparing a CMA, what 3 lists should you make to start, and how many homes should be for each?
At least 3 homes from each…
- Recently Sold Properties (nearby, with similar size/amenities, sold in the last 6 months)
- Properties Currently For Sale (that are similar)
- Unsold Expired Listing Properties (that are similar, but were probably overpriced)
What is a VALUE RANGE?
After completing the CMA, present the Seller with a VALUE RANGE of pricing for listing their property
What price do you use to do the ESTIMATED SELLERS PROCEED FORM?
The List Price, minus expenses = estimated profit
What is the difference between a LEIN and an ENCUMBRANCE?
LEIN: a legal right or INTEREST that a creditor has a MONETARY CLAIM
ENCUMBRANCE: a claim or LIABILITY attached to a property NON-MONITARY
One reason that FSBO (For Sale By Owner) is a bad idea is that Buyer’s often view these as?
Distress Sales, and offer a lower price thinking that they will get a bargain
Do Agents help with Property Appraisals?
No
Is a list of Former Client References needed in a Presentation Manual for Buyer’s (to get them to go with you as their Agent)?
No
What is an OPEN LISTING?
This type of listing gives the seller or buyer the right to engage any number of Brokers as agents.
Rare.
The most widely used Listing Agreement is?
Exclusive-authorization-and-right-to-SELL
The broker has the exclusive right to market the property for a specified period of time, and the Seller is obligated to pay a commission no matter who brings in a Buyer.
What must an Exclusive-authorization-and-right-to-sell Listing Agreement have?
A definite termination date
What is an EXCLUSIVE AGENCY listing?
Gives one broker the exclusive right to market and sell the property
BUT
the owner finds a Buyer they do not owe the Agent a commission
Are NET LISTINGS illegal in CA?
No, but they are strongly discouraged. The Broker is putting his/her own interests ahead of their fiduciary duty to the Client.
What is the Exclusive-Authorization-To-ACQUIRE-Property
A Buyer’s agreement with a Broker.
Can Listing Agreements be Oral?
They are not enforceable unless they are in writing.
What is the SAFETY CLAUSE of a Listing Agreement?
A specific number of days after a listing expires where a Seller still owes a commission to the Broker if the property sells to anyone the Broker brought in (on a list of names delivered within 3 days of experiation)
What does the SECURITY AND INSURANCE CLAUSE of the listing agreement address?
The broker is not responsible for loss or damage to the property, even with a lockbox present. The seller must take steps to safeguard any valuables and obtain insurance to cover the risks.
What does the WATER HEATER STATEMENT OF COMPLIANCE address?
A mandatory seller disclosure dealing with the law requiring water heaters to be strapped, braced or anchored to resist earthquake motion
California law requires that the sellers receive a copy of _________ at the time the signatures are obtained?
Listing Agreement
Which Listing Form is non-standard and should be prepared by a broker to give to sellers
Defective Furnaces in CA
What is the primary criticism that sellers have about their agents?
Lack of Communication
What is AIDA?
In advertising content…
Attention
Interest
Desire
Action
What kind of ad is illegal in California?
Blind ads that do not identify the advertiser as a Broker
What kind of advertising does the Truth in Lending Act prohibit?
Bait-and-switch
What are the 2 main types of ADVERTISING?
Institutional (aka Corporate)
Product
Radio ads are effective because?
Most listeners choose to tune in when they are doing something that allows them to listen (driving, relaxing etc…)
It is common for Lenders to use what formula to determine if someone can afford a home?
Mortgage/Insurance/Tax payments (prorated) should not be more than 28% of a person’s Gross monthly income
What is FLOOR TIME?
When you are in the office answering the phones and dealing with walk-ins. If they do not ask for a specific Agent, then they become your prospects.
For your safety, it’s best to meet a new prospect in person for the first time _____?
At the office!
If at the property, its best to bring a colleague along
What is QUALIFYING THE BUYER?
The process of correlating the buyer’s needs and wants with their financial capacity to buy
The best way to QUALIFY THE BUYER is?
Have them go through a lender’s prequalification process
What are 4 pieces of info that you should collect from Buyer Prospects?
Demographics
Financial information
Current information
Needs and wants
What is a SWITCH SHEET?
A list of properties in the firm’s inventory that are comparable so they can be offered as good alternatives to callers who see an ad about 1 property
If you pull up to a property and the Buyer Prospect says they are no longer interested, you should…?
Not pressure them to see it.
Call the Listing Agent or Seller and let them know that you are cancelling.
Why give callers as little info about the property as you can?
The less info they have, the more of a chance you will have to schedule them in for a showing.
Buyer Prospects who call about which kind of ads are usually the most excited?
Internet (more photos, video tours etc…)
What is not relevant to Qualifying The Buyer to afford a house over the LONG-TERM?
How much money they have in their Savings Account (this is only relevant to ability to pay down payment)
Most Buyer’s who see an ad that interests them do what?
Call your office
What is an ASSUMPTIVE CLOSE?
Getting a signal from your Buyer that they have made up their minds and you then ASSUME that they want to close
What is a BONUS CLOSE?
When you mention something like if they close now the Buyer will throw in appliances for free
What is an OWNERSHIP CLOSE?
Acting like your Buyer already owns it
What is a STANDING ROOM ONLY CLOSE?
Acting like it’s the last chance to get this, and they don’t want to miss out.
What are the 5 Aspects of a SELLING APPROACH?
KNOW your product.
COMMUNICATE
RAPPORT with the buyer
HANDLE OBJECTIONS
ASKING FOR THE SALE
On the Purchase Agreement, why is it important for the buyers to indicate whether or not they intend to OCCUPY the property?
It can have an effect on such items as loan qualification, rates and terms.
On the Purchase Agreement, what’s important to know about the LIQUIDATED DAMAGES paragraph?
Must be initialed by both parties
On the Purchase Agreement, what happens if the parties do not initial the ARBITRATION CLAUSE?
They can settle their dispute in Court
Which section of the purchase agreement does not apply directly to the buyers and sellers?
The final section where the ESCROW HOLDER acknowledges receipt of the contract and agrees to act as the escrow holder in the transaction.