PPS Flashcards
What is ethnocentrism?
The tendency to evaluate other groups according to the standards and values of one’s own cultural group, especially with the conviction that one’s own cultural group is superior to the other groups
What is individual culture based on?
Heritage, individual circumstances and environment, personal choice. It is a DYNAMIC entity
What is a stereotype?
Generalisations about the “typical” characteristics of members of a group
What is prejudice?
Attitudes towards another person based solely on their membership of a group
What is discrimination?
Actual positive or negative actions towards objects of prejudice
What is cultural sensibility model?
Recognising interplay between internal and external factors in shaping unique sense of self and very individual or personal culture
What are the 4 stages of Quality Improvement?
Assessment
Diagnosis
Treatment
Standardise
How might assessment in quality improvement be done?
Patient feedback
Staff feedback
Data analysis
Process
What does PDSA stand for in quality improvement?
Plan - specific aim
Act
Study
Do
What is neglect?
Care falls below accepted standard - not given necessary care
Give 4 examples of misconduct
- Deliberate harm
- Lack of candour
- Fraud/theft
- Improper relationships
What is the difference between human error and poor performance?
Human error - even if full effort made, unintentional mistakes may occur
Poor performance - problem with attitude, lack of effort made
What are the 4 tests of medical negligence?
- Was there a duty of care?
- Was there a breach in the duty of care?
- Did the patient come to harm?
- Did the breach cause the harm?
What is the risk of offering medical advice?
Offering medical advice brings a duty of care
What is the Bolam test?
Assessing whether breached duty of care
- would a group of reasonable doctors do the same in the same position?