PPS Flashcards
How can clinical negligence occur? (6 things)
- System error
- Human error
- Judgment failure
- Neglect
- Poor performance
- Misconduct
What is neglect? (3 things)
- Culture of no showing sufficient care
- Repeated minor mistakes
- Falling below expected standards
What is poor performance? (3 things)
A problem of attitude
Not learning from mistakes
Often rudeness, scruffiness and laziness
What is misconduct? (4 things)
- Causing deliberate harm
- Covering errors
- Fraud/ theft/ abuse - faslely claiming sickness, drug/alcohol abuse
- Improper relationships
Define clinical negligence
A legal entity - a civil claim for damages
If you are found liable for clinical negligence who pays?
NHS litigation authority
What are the 4 questions asked when trying to demonstrated clinical negligence?
- Was there a duty of care?
- Was the duty of care breached?
- Did the patient come to harm?
- Did the breach in duty of care cause the harm?
What is the Bolam test?
Would a group of reasonable doctors do the same?
What is the Bolitho test?
Court has to be satisfied that it would it be reasonable of the panel of medics to do so
Give 4 strategies to reduce error and harm in a clinical setting
- Simplify & standardise clinical processes
- Checklists: surgical checklist
- Training
- Risk management programmes
Name 4 tools used to identify risk in the clinical work place?
- Incident reporting
- Audits
- Complaints and claims
- Service evaluation
What is the Swiss cheese model?
- Slices of cheese represent barriers but in place by an organisation to defend against failure
- Holes are weaknesses in individual parts of the system that vary in size and portion
- When holes in each barrier align leads to trajectory of accident opportunity
- When hazard passes through all holes leads to failure
Give 5 types of error
Sloth Fixation & loss of perspective Communication breakdown Playing the odds Bravado Ignorance Miss-triage Lack of skill System error
Give 3 examples of sloth
Not bothering to check results/ information for accuracy. Incomplete evaluation.
Inadequate documentation
Give 3 examples of fixation and loss of perspective
Early unshakeable focus on a diagnosis.
Inability to see the bigger picture.
Overlooking warning signs.