Power/Politics/Ethics Flashcards
1
Q
Authority persuasion principle
A
People default to those who are in authority or in positions of power
2
Q
5 Bases of power and the reaction to said power
A
Legitimate -> Resistance
Reward -> Resistance
Legitimate -> Compliance
Referent -> Commitment
Expert -> Commitment
3
Q
Aspects of empowerment
A
Job satisfaction, Organizational commitment. organizational citizenship behavior and high performance
4
Q
Influence tactics
A
Assertiveness
Ingratiation
Self-promotion
Rationality
Exchange
Upward appeal
Coalition Formation
5
Q
Soft vs hard influence tactics
A
Soft -> Personal influence
Hard -> Positional influence
6
Q
A
