POM PRELIMS DEMINGS 14 POINTS TRUE OR FALSE

Question 1

Deming’s point 14 emphasizes that total quality management involves not just learning the new philosophy, but also unlearning the traditional perspectives and practices

Answer 1

FALSE

Question 2

Genichi Taguchi developed the formula for determining the cost of poor quality

Answer 2

TRUE

Question 3

Deming’s point 3 stresses the need for inspection as a means to find out who is responsible for poor quality

Answer 3

FALSE

Question 4

Philip Crosby’s quality-is-free concept means that the cost of quality improvements could be zero when the products shave no defects

Answer 4

FALSE

Question 5

The value-based quality perspective is from the point of view of the product designers

Answer 5

TRUE

Question 6

Deming’s point 7 points out that the job of management should be more on coaching and guiding, rather than overseeing and directing

Answer 6

TRUE