POLICY REVIEW

Question 1

Policy Review

Answer 1

Customer saved by REVO! Collect 100$.

Question 2

Policy Review

Answer 2

Did not review policy before cancellation. Pay 50$.

Question 3

Policy Review

Answer 3

Did full policy review and applied Drive Easy! Collect 75$.

Question 4

Policy Review

Answer 4

Lost policy holder due to rate increase! Pay 100$.

Question 5

Policy Review

Answer 5

Full policy review and successful moat offer. Collect 200$.

Question 6

Policy Review

Answer 6

Policy reissue! Collect 50$.

Question 7

Policy Review

Answer 7

Customer saved by Pure! Collect 100$

Question 8

Policy Review

Answer 8

Customer saved with Drive Easy offer. Collect 50$

Question 9

Policy Review

Answer 9

Customer lost from poor customer service. Pay 25$

Question 10

Policy Review

Answer 10

Customer saved by Defensive Driver offer. Collect 25$.

Question 11

Policy Review

Answer 11

Get out of Jail Free Card

Question 12

Policy Review

Answer 12

Pass go and collect 200$

Question 13

Policy Review

Answer 13

Saved a customer by mentioning Free Accident Forgiveness they have earned! Go directly to Free Parking!

Question 14

Policy Review

Answer 14

Get out of Jail Free Card

Question 15

Policy Review

Answer 15

MOAT transfer success after a 5 minute hold! Buy a property off any player— They have to sell OR collect 100$.

Question 16

Policy Review

Answer 16

Get out of Jail Free Card

Question 17

Policy Review

Answer 17

Lost a customer due to poor customer service. Pay 100$.

Question 18

Policy Review

Answer 18

Successfully de-escalated. Move directly to the next non owned property space and purchase it if you’d like.