Policy & Procedure 1 Flashcards
1
Q
How Often Are High Trafficked Areas Cleaned Each Day?
A
At a minimum of 1 time per shift but as often as needed
2
Q
How many hours of shadowing are required for new hires before working independently with a client?
A
16 Hours
3
Q
What is Zero Tolerance?
A
Zero tolerance for abuse or neglect of our clients. This means that every instance of observed, reported or suspected mistreatment of any client will result in an immediate investigation and action to stop it and keep it from happening again
4
Q
How much notice must be given to your supervisor when calling off for your shift?
A
2 hours
5
Q
When should face mask be worn
A
Whenever providing direct care or when within six feet of clients or other staff.
