policies, plans, and procedures Flashcards
standard operating procedure
mandatory step-by-step instructions set by organization
what is a BPA ?
business partnership agreement between partners covering wide range of issues such as profits and losses
what is a UPA?
unifrom partnership act set by states. a one size fits all that should be used as a guideline for custom BPA
what is a SLA?
service level agreement detailing expectations between customer and service provider
what is a ISA?
interconnection security agreement between parties that have interconnected IT systems
MOU/MOA
memorandum of understanding or agreement are legal documents decsribing bilateral agreement between parties
is a MOU/MOA a contract?
lacks binding powers of contract, used to set expectations other than just a simple handshake
what does seperation of duties ensure?
level of trust in any one individual is lessened and one person can’t cause as much damage
clean desk policy
periodically randomly checking for clean desks can prevent sensitive information from being taken
what is a AUP?
acceptable use policy outlines what is considered appropriate use of its resources such as computers