policies, plans, and procedures Flashcards

1
Q

standard operating procedure

A

mandatory step-by-step instructions set by organization

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2
Q

what is a BPA ?

A

business partnership agreement between partners covering wide range of issues such as profits and losses

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3
Q

what is a UPA?

A

unifrom partnership act set by states. a one size fits all that should be used as a guideline for custom BPA

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4
Q

what is a SLA?

A

service level agreement detailing expectations between customer and service provider

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5
Q

what is a ISA?

A

interconnection security agreement between parties that have interconnected IT systems

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6
Q

MOU/MOA

A

memorandum of understanding or agreement are legal documents decsribing bilateral agreement between parties

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7
Q

is a MOU/MOA a contract?

A

lacks binding powers of contract, used to set expectations other than just a simple handshake

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8
Q

what does seperation of duties ensure?

A

level of trust in any one individual is lessened and one person can’t cause as much damage

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9
Q

clean desk policy

A

periodically randomly checking for clean desks can prevent sensitive information from being taken

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10
Q

what is a AUP?

A

acceptable use policy outlines what is considered appropriate use of its resources such as computers

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